Kim Hong

The service was fine, but the whole process took entirely too long, quote of the day, “just another 10-15 minutes longer”… too long, quote of the day, “just another 10-15 minutes longer”… More

by JIMSEV Verified Customer Verified Customer

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Working on an out-of-state sale with Corwin Toyota, nearing the final stretch and all has been great thus so far, but since all work has been dine via phone, video, email & text - I have not yet had th nearing the final stretch and all has been great thus so far, but since all work has been dine via phone, video, email & text - I have not yet had the honor of meeting cutepie Louie. But he gets a 5 star rating nonetheless on cuteness & Muppetesque factors alone! What an adorable lil face!!! Thank goodness it's a long distance deal, otherwise I'd just be playing & giving Mr. Louie kisses, pets + treats the whole time!!!! More

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Great staff! Very knowledgeable and helpful. Felt I was fairly treated. Looking forward to my new Truck! Very knowledgeable and helpful. Felt I was fairly treated. Looking forward to my new Truck! More

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This is my second round with Corwin Toyota. I was a previous owner of a 2020 Toyota Tacoma. An unfortunate accident with a reckless driver left me injured and my truck totaled. I new I would I was a previous owner of a 2020 Toyota Tacoma. An unfortunate accident with a reckless driver left me injured and my truck totaled. I new I would need to look for a new vehicle, and had know doubt where I was going and what I was getting. Through the friendly, patient, and knowledgeable assistance of "Big Jim," salesman at Corwin Toyota, I was able to ease back into my new 2025 Toyota Tacoma lease! Thank you! More

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Great dealership. Dean was fantastic. Consistently went out of his way to make sure we were happy with our purchase. Dean was fantastic. Consistently went out of his way to make sure we were happy with our purchase. More

by SLLEAMON Verified Customer Verified Customer

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I have had many (60+) vehicle dealer transactions in my lifetime. This was solid top five experiences. Sales (JC) and (Don?) in accessories both excellent professionals. The dealership is great (though lifetime. This was solid top five experiences. Sales (JC) and (Don?) in accessories both excellent professionals. The dealership is great (though not BMW). I appreciate the energy of the place. More

by OCG1997 Verified Customer Verified Customer

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Working with Corwin Toyota I was able to find my next vehicle, for the price I wanted. Thank you. vehicle, for the price I wanted. Thank you. More

by ANTHONY BEAZER Verified Customer Verified Customer

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Absolutely unimpressed with the service here. Have been to the dealer twice to fix a we owe you and still have to go back a third time. One person can approve them, I was told he was in a meeting Have been to the dealer twice to fix a we owe you and still have to go back a third time. One person can approve them, I was told he was in a meeting and wouldn’t come out to approve while I was there. Didn’t ever send me the paperwork for the vehicle until I requested it a third time. Disappointed with this being a “Toyota” dealership. Even the manager over service complained to me about their sales department. More

by Private Verified Customer Verified Customer

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Horrible buying experience - took nearly 4 hours after finalizing a cash deal to get thru Finance to sign papers and write a check. Vehicle delivery still wasn't completed and rushed cleaning, discovered finalizing a cash deal to get thru Finance to sign papers and write a check. Vehicle delivery still wasn't completed and rushed cleaning, discovered interior not cleaned or vacuumed. Follow up emails and texts to Used Car management were sent with no responses and had to get the Customer Relations Manager involved to attempt to get any resolution. I have purchased vehicles from this Toyota dealership for over 40 years but will seriously question future dealing with this poor management situation. Adding to the initial review after numerous other issues regarding being overcharged were uncovered after nearly a month. I was overcharged for the title fee which was discovered by the dealership and a check sent. After reviewing my credit card statement I discovered the $1,000 deposit that I was told wouldn't be charged because this was a cash deal was charged to my credit card and I only found out a month later when my statement was received. I had asked the Finance person numerous times if the $1,000 deposit was charged to my credit card I was told no when my paperwork was signed for this cash deal. Again, I had to contact Customer Relations Manager to get the deposit and interest reimbursed to me. A month later my sale and issues have been resolved! I am trying to figure out how so many issues could have occurred in 1 simple sale, a cash transaction no less. More

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Kim Hong was absolutely fantastic, she helped me on Troy's day off. If she was unaware of the answer to a question, she found the answer right away. On my first visit Troy was welcoming and helpful. Troy's day off. If she was unaware of the answer to a question, she found the answer right away. On my first visit Troy was welcoming and helpful. When I came back on Troy's day off Kim made my purchase as easy as buying a truck could be. This Toyota dealership is what all dealerships should be like. More

by SCSTRAHORN Verified Customer Verified Customer

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