Kim Herr
Kim Herr at Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

Kim Herr

Service Director

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

4951 Veterans Memorial Pkwy
St Peters, MO 63376

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2 Reviews
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2 Reviews

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2 Reviews of Kim Herr

July 15, 2026

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Dropped off my ram 1500 for a oil change and some minor repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I More

by Disapointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 18, 2026

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Thank you so much for taking time to share with us your recent experience with service in CDJR Mid Rivers. WE are very sorry your visit was less then satisfactory and was not address in a timely manner. We would like the opportunity to speak with you in hopes we can still rectify this situation. I am not able to locate your file with limited information so I am asking for a call at 331-979-2821 so we can talk in more details and take proper steps. Please give me a call when you are available. I hope to hear from you soon. Thank you. Regards, Marta Nilles Customer Relations Manager CDJR of Mid Rivers 331-979-2821 marta.nilles@napleton.com

June 30, 2023

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Employee Rating

Great service, got me in and out! Everyone was very helpful and explain the process along the way More

by Tomzoellner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Soroski

Sep 10, 2023

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Hi, thanks for sharing your recent service experience with us, Tomzoellner! We hope you continue to choose Napleton's Mid Rivers Chrysler Dodge Jeep RAM as your first choice for all your vehicle needs.

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