Kim Herr

Dropped off my ram 1500 for a oil change and some minor repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I finally got my truck back, no oil change sticker, did not reset the oil change indicator, and no marks on the drain plug. I called they said they would share the video of it like they said they were supposed to. After a month of waiting no video no proof they did the oil change and I had 2 oil changes that I already paid for and was still charged for it. This dealership has no accountability and very poor customer service. This has still gone unresolved for 6 months. I would not use them for anything. More

Report | Print

Great service, got me in and out! Everyone was very helpful and explain the process along the way Everyone was very helpful and explain the process along the way More

Report | Print