Kim Heaney
Kim Heaney at Lou Fusz Mazda

Kim Heaney

Service Advisor

Lou Fusz Mazda

925 North Lindbergh Blvd.
Saint Louis, MO 63141

4.7
42 Reviews
4.7

42 Reviews

Write a Review

42 Reviews of Kim Heaney

March 31, 2025

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Employee Rating

I will always jump to do a survey for you guys! This is more so be if the exceptional customer service from Nick. He was inviting and truly cared. That’s hard to come by these days. More

by mandisa_nelson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 31, 2025

Lou Fusz Mazda responded

Glad that Nick took care of you!

March 29, 2025

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Employee Rating

You guys are wonderful, you have taken care of our 2013 Mazda CX 9 ever since we bought it from you. You are friendly, knowledgeable and great to do business with. Thank you More

by carolfthornton59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 31, 2025

Lou Fusz Mazda responded

Happy to hear that we have provided great service on your Mazda!

March 25, 2025

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Washing the vehicle is a waste of time. Water spots make it look worse than when I dropped it off. Also, technician did not reset the oil change interval, received an alert that service w More

by itsa6
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Workmanship
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Service Communication
Recommend Dealer
Yes

March 15, 2025

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They did everything I needed and it was done right and in a reasonable amount of time. They kept me updated while I was there also. More

by jhitt1965
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Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Lou Fusz Mazda responded

We're glad you had a good service experience with us!

March 14, 2025

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Employee Rating

Everyone was very welcoming and the dealership has a get atmosphere all around. Would recommend More

by pooky1891
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Lou Fusz Mazda responded

Thank you for the kind words!

March 10, 2025

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I always enjoy seeing Kim when i come in for my car maintenance. regardless of the issues with my vehicle. she’s very personable and genuine. More

by Mazda owner
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Recommend Dealer
Yes

Other Employees Tagged: Robin Howard

Mar 17, 2025

Lou Fusz Mazda responded

We're glad that Kim has been able to take care of you!

March 05, 2025

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Employee Rating

Kim was so helpful and very positive. She made the process seamless. I look forward to my next service to see her again. More

by DELANEY.WILKES.WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevaun Davis

February 21, 2025

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Employee Rating

I always come here. Believe they are honest and won’t add extra things to increase the cost. More

by gungadin0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Coleman

Feb 28, 2025

Lou Fusz Mazda responded

We appreciate the review!

February 18, 2025

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Employee Rating

Everyone is very friendly and helpful. Repairs have been costly. Especially when you are still making car payments. More

by mwoelker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Lou Fusz Mazda responded

We're glad that our staff were able to take care of your repairs!

February 16, 2025

Dealership Rating
Employee Rating

Service was good. Liked the communication. No complaints. Nothing to add add add add add. More

by cky34
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Lou Fusz Mazda responded

Thanks for the review!

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