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Kim Hausmann
Kim Hausmann | Page 207
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,085 Reviews
2,085 Reviews
Write a Review2085 Reviews of Kim Hausmann
August 29, 2018
Service work Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back in right away and the problem was repaired. Kim was also very helpful, as always. More
by tnaughton73
Verified CustomerOther Employees Tagged: Doug Kircher
August 28, 2018
Very precise relaxing They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. More
by michelleninness1985
Other Employees Tagged: Stacey Thornton , Tom Butler, Mike Johnson, Melissa Perez, Tyler Sparks
August 25, 2018
excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment where you feel as if you are every ones friend and part of their team. More
by marco751
August 22, 2018
Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal errand while my car was being served. The Driver was there right away and very pleasant. More
by suttonbj
August 21, 2018
Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and did keep apologizing for the service department having our car from Monday at 7:30 am until to Wednesday at 4:30 pm. That was way too long to have our car. The only two things I can think of is they just put my car aside because I was not waiting or you must have about 4 mechanics and need about 10. The work that was done was fine but you need to correct the waiting period. I could see his happening if I just walked in but I had an appointment which I had made a month ahead so I could have the 7:30 time. More
by DS.HUGO
August 20, 2018
Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyone that works there is friendly and the service department really takes care of the customers. The second visit was the same experience in and out and they gave me a loaner vehicle without me having to ask. Just overall both visits were great. More
by shaky1229
August 20, 2018
Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim made it all possible. Thank you More
by rogerwilson47
August 20, 2018
If they tell you 30mins. Expect to be there 3 times as long 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! More
by noc7
August 20, 2018
Great service I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with my gas line. I was provided a loaner so was not at all inconvenienced while the work was performed. Kim was knowledgeable and provided solid consulting with respect to the work. More
by jrwhite314
August 15, 2018
Very Pleasant as usual I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to mention the loud chirping noise but the Technician found the problem and that was fixed also. Even though my car is four (4) years old it was all covered under warranty which really helped as I lost my job of 38 years in May. They shuttled me down to Viviano's in old Fenton to wait. It was only 9:30 a.m. Kim Hausmann took the time to call them & make sure they were open! Very nice, I had a nice lunch & then was picked up promptly when the car was done. More
by Deb Bollmann
Other Employees Tagged: Kala is super nice! In four years she always takes a minute to talk to me.
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