Kim Hausmann | Page 13

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

tay responded

Very POOR service. Does NOT fix issues with the vehicle after numerous visits. Usually have trouble getting a rental car when promised. They had my car for 25 days the last visit and did NOT resolves some of the issues. They also wanted to charge me for some of the services when I stated, WARRANY WORK ONLY!!! There were also things told to me when dropping off the vehicle about repair that needed to be done in a certain time frame that was NEVER mentioned before!!! Trying to get money from me for those items also. When I returned the rental, I was told ( for the first time ever) they would charge me if it took longer than 30 minutes to clean the rental on return. The service manager was VERY ARROGANT and not accommodating to my needs. I traded my car to another dealer and bought from them.... DO NOT buy from Jim Butler in Fenton, Mo.

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your time expectations weren't properly set. We normally quote 90 mins to 2 hours for our oil changes. This time is used to change our oil, rotate your tires, top off any fluids and provide you with a multi point vehicle inspections. In the future, please feel free to utilize our drop off service, our nigh drop option, or our complimentary shuttle service. We hope you have found this information helpful and we cannot wait to see you on your next visit.

Jim Butler Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.