Kim Burke

Matt was the most accommodating sales associate that I've ever had the pleasure of dealing with. In the professional, if you said he would do something he got it done right away. He was able to assure us eno ever had the pleasure of dealing with. In the professional, if you said he would do something he got it done right away. He was able to assure us enough over the phone that we agreed to purchase the vehicle sight unseen and couldn't have had and easier time once we arrived at the dealership we were in and out of there withiyn 20 minutes only because there was a person in front of us in line. All the paperwork was ready filled out correctly and good to go. I would recommend Bayside to anybody but especially Matt. More

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Great, no pressure buying experience. I found the Jeep I wanted, though I hadn't yet committed. When I did commit, Bayside worked with me to make it happen, and in the end everyone walked I found the Jeep I wanted, though I hadn't yet committed. When I did commit, Bayside worked with me to make it happen, and in the end everyone walked (and drove!) away happy. Completely chuffed with my new Jeep and the choice of going to Bayside! More

by Tim.in.VA Verified Customer Verified Customer

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The dealership was very professional, welcoming, and helpful during the whole process of trading and purchasing a new vehicle. helpful during the whole process of trading and purchasing a new vehicle. More

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We had a great experience with Bayside! Matt kept us informed and was a great communicator throughout the process. He even took the time to get us setup with our first service appointment Matt kept us informed and was a great communicator throughout the process. He even took the time to get us setup with our first service appointment and followed to see if there was anything else we needed. We will be sure to visit Bayside again when we are ready to make another purchase! More

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Michael was great. Very professional. Patient. And forthcoming on every step of the process. I will be buying my next vehicle from him. Very professional. Patient. And forthcoming on every step of the process. I will be buying my next vehicle from him. More

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I love Bayside everyone is always so pleasant and helpful. Excellent service!!! I never have to wait a long time & they explain to you everything that was done before you leave. helpful. Excellent service!!! I never have to wait a long time & they explain to you everything that was done before you leave. More

by queen_roots Verified Customer Verified Customer

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Great car buying experience. Steve and Matt worked hard to make the deal come together. The pick up was smooth. The entire staff was friendly and personable. I would recommend Ba Steve and Matt worked hard to make the deal come together. The pick up was smooth. The entire staff was friendly and personable. I would recommend Bayside to anyone looking for an easy stress free car buying experience. More

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Awesome customer service! Very helpful with everything! We had no issues whatsoever with the process Very helpful with everything! We had no issues whatsoever with the process More

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Jailyn Franzone deserves 9 Stars, the wife and I highly recommend her to anyone looking to purchase from this dealer. recommend her to anyone looking to purchase from this dealer. More

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UPDATE 12/23/24 : After discussing my concerns via phone with Steven Fitch on Friday 12/20, I must give the following update. The events noted in my original review did occur, I had not given Bayside phone with Steven Fitch on Friday 12/20, I must give the following update. The events noted in my original review did occur, I had not given Bayside the opportunity to address those concerns. Once that took place, the Bayside team - all of them - deserve a "5"! After a conversation with Steven (sales manager) on Friday, he arranged to have my 2019 Grand Cherokee brought in for a thorough inspection and certification as a "pre-owned" Jeep vehicle on the following Monday - today. This occurred with the Jeep thus being certified, providing me the assurance I needed. They listened to my concerns, responded above and beyond expectations, and I departed that day a fully satisfied customer! Original Review: Sales team and Finance Manager were great! Each was attentive, patient and helpful. That said, their abilities and people skills saved the day. Two of three vehicles I considered failed pre-delivery inspection causing inordinate delay and misgivings about attention to the customer. Furthermore, the dealership put their sales staff at risk by making inventory available for sale before the product was fully serviced, inspected and customer ready. This is a poor reflection on upper management, while the sales team deserves gratitude. More

by Bob H. Verified Customer Verified Customer

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