Dealership Experience
13 yrs
Industry Experience
25 yrs, 4 mos
Specialties & Trainings
AUTOMOTIVE PARTS
79 Reviews
Write a Review79 Reviews of Kim Aldrich
November 05, 2024
The best nissan service department in western mass. Ive bought 5 nissans from this dealership and plan on buying at least 2 morebin the near future Ive bought 5 nissans from this dealership and plan on buying at least 2 morebin the near future More
Other Employees Tagged: Scott Hubbell, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel
October 05, 2024
The service is awesome. I would strongly recommend on good customer service business good dealership store I would strongly recommend on good customer service business good dealership store More
Other Employees Tagged: Scott Hubbell, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel
October 05, 2024
I came in on a Saturday and the service department helped me without any payment. I scheduled service to get it fixed. All of the staff were so helpful, Jay was the one who assisted me throughout the process me without any payment. I scheduled service to get it fixed. All of the staff were so helpful, Jay was the one who assisted me throughout the process and was understanding and supportive. Thank you all. More
Other Employees Tagged: Jay Palmer, Steve Panto
October 03, 2024
Amazing dealership! Very helpful and not pushy! Would use again! Will recommend to everyone always Very helpful and not pushy! Would use again! Will recommend to everyone always More
Other Employees Tagged: Scott Hubbell, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel
September 05, 2024
Long time customer, Service and Parts staff are extremely professional and most forthcoming with all of my automotive needs. Most certainly would recommend them to anyone. professional and most forthcoming with all of my automotive needs. Most certainly would recommend them to anyone. More
Other Employees Tagged: April Freniere, Charles Breault
August 25, 2024
Excellent Service Department. Work was done promptly, and completed on time and as promised. All expenses were thoroughly explained before and after. Work was done promptly, and completed on time and as promised. All expenses were thoroughly explained before and after. More
Other Employees Tagged: Scott Hubbell, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel
August 13, 2024
Absolutely Absolutely first class I have never experienced a dealership that cares so much about total customer experience and satisfaction experienced a dealership that cares so much about total customer experience and satisfaction More
Other Employees Tagged: Scott Hubbell, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel
August 13, 2024
The dealers isnd the service department are both kind and courteous and informative. I don't like pushing dealers and they were not. The service department is an honest department. courteous and informative. I don't like pushing dealers and they were not. The service department is an honest department. More
Other Employees Tagged: April Freniere, Jay Palmer, Steve Panto, Thomas Quesnel
July 30, 2024
April aweaome. Always answers question no matter how dumb it sounds. Always finds a way to get the car in when it acts up. Always answers question no matter how dumb it sounds. Always finds a way to get the car in when it acts up. More
Other Employees Tagged: April Freniere, Steve Panto , Neil
June 20, 2024
They are always there with great advice. Great teamwork. They are the best. Thanks, Hi. Great teamwork. They are the best. Thanks, Hi. More
Other Employees Tagged: Scott Hubbell, Tony Windoloski, Cassidy Laramee, April Freniere, Jay Palmer, Steve Panto, Charles Breault, Thomas Quesnel , Fitz