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Kiley Anderson
Kiley Anderson at Phillips Buick GMC
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Kiley Anderson

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.6
93 Reviews

The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.

4.6

93 Reviews

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93 Reviews of Kiley Anderson

April 20, 2025

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Employee Rating

Very unpleasant experience trying to get my Yukon repaired. 3 weeks and $3,755 and it needs to go back in. More

by DONALDSONRICK
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Recommend Dealer
No
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April 14, 2025

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Amazingly rated in the top ten with their prompt on time service they provide wowww More

by pg1220g
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

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Apr 15, 2025

Phillips Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you were impressed with the prompt and on-time service at Phillips Buick GMC. Our team works hard to provide an exceptional experience, and your kind words affirm our commitment to excellence. We look forward to serving you again soon! Sincerely, the Team at Phillips Buick GMC

April 08, 2025

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Work was good. Tire and quick lube were excellent and quick. The alignment took longer than it should have when I was waiting. I watched and I believe the mechanic More

by Ken
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Service Time
Recommend Dealer
Yes
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Apr 09, 2025

Phillips Buick GMC responded

Thank you for your feedback, Ken! We appreciate your positive comments about the Quick Lube and Tire Mount services at Phillips Buick GMC. We understand that the alignment took longer than expected, and we appreciate you bringing this to our attention. Your time is valuable, and we strive to ensure every service meets that standard. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better in the future! Sincerely, the Team at Phillips Buick GMC

March 30, 2025

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Excellent service. It was an extremely easy process and was all covered by warranty. Recommend. More

by Rachel.jennings1@snhu.edu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

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Mar 31, 2025

Phillips Buick GMC responded

Thank you, Rachel! We truly appreciate your positive feedback about your experience with Phillips Buick GMC. We're glad to hear that you found the process easy and that everything was covered by warranty. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

March 30, 2025

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I brought my car in fir a recall service and it was done in less than an hour. More

by Doctorrb
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Recommend Dealer
Yes
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Mar 31, 2025

Phillips Buick GMC responded

Thank you for your review! We're pleased to hear that your recall service was completed quickly at Phillips Buick GMC. Your satisfaction is important to us, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

March 27, 2025

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I had a great experience. I will be returning and purchasing another vehicle from Phillips More

by Jmoseley7213
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Recommend Dealer
Yes
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Mar 28, 2025

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Phillips Buick GMC. We look forward to assisting you again when you're ready to purchase your next vehicle. Please don’t hesitate to reach out if you need anything in the meantime! Sincerely, the Team at Phillips Buick GMC

March 22, 2025

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Personalized caring service department run by a group of very experienced and knowledgeable people. The parts and sales departments personnel are also very helpful and caring people. I have been dealing More

by MP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock , Manager Keith Free

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Mar 24, 2025

Phillips Buick GMC responded

Thank you for your wonderful review, MP! We truly appreciate your kind words about our service, parts, and sales teams at Phillips Buick GMC. It means a lot to us that you have been a loyal customer since 2000 and have referred your friends our way. We are dedicated to providing exceptional service, and it's always gratifying to hear that our efforts are recognized. We look forward to continuing to serve you and your friends for many more years to come! Sincerely, the Team at Phillips Buick GMC

March 05, 2025

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Everyone I worked with was helpful and courteous, especially the man who I talked to initially about what needed to be done for my car. More

by ELDREDG
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Recommend Dealer
Yes
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March 03, 2025

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Two days just to run codes to say it is just the battery. Very expensive More

by peterson.willie
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Service Time
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Recommend Dealer
No
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Mar 05, 2025

Phillips Buick GMC responded

Thank you for sharing your experience with us. At Phillips Buick GMC, we strive to provide efficient service, and your feedback is valuable in helping us improve. If you have further questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback. Sincerely, the Team at Phillips Buick GMC

March 01, 2025

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Employee Rating

Does not make appointments, rating a 1 in my opinion. Does not keep waiting customer informed as to problems necessitating a 6 hour wait . Waiting area is comfortable, but next time I may drive the 50 m More

by Mamanukes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zack Beserock , Bob

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Mar 03, 2025

Phillips Buick GMC responded

Thank you for sharing your experience with us. Qw understand your concerns regarding the waiting time and communication during your visit at Phillips Buick GMC. We appreciate your feedback and want to assure you that maintaining transparency and keeping our customers informed is important to us. If you would like to discuss your vehicle's performance or any issues further, please reach out to us directly. We value your input and hope to improve your experience in the future. Sincerely, the Team at Phillips Buick GMC

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