Kiley Anderson
Kiley Anderson at Phillips Buick GMC
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Kiley Anderson

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.7
83 Reviews

The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.

4.7

83 Reviews

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83 Reviews of Kiley Anderson

February 21, 2025

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Employee Rating

They are ok sometimes I guess there hands are tied to what gm will let them do Cost me 700 when it shouldn’t have cost anything but the people are good to work with More

by imsps1
Service Price Transparency
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Recommend Dealer
Yes

February 11, 2025

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Service writer told me I had an open recall i was not aware of.. Much to my surprise I was not charged for the check engine light illumination because nothing was wrong. Very honest of them. More

by fmcomf
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear about your positive experience at Phillips Buick GMC. Our team strives to provide honest and transparent service, and we're pleased that you were informed about the recall and that there were no issues with your vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

February 11, 2025

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Excellent customer service with my problem being addressed in a timely manner. Definitely highly recommended. More

by tcistpete
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Feb 12, 2025

Phillips Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the excellent customer service you received at Phillips Buick GMC. It's great to hear that your problem was addressed promptly. We look forward to serving you again in the future and thank you for highly recommending us!

February 11, 2025

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I was quoted $550. 00 for a transmission flush and the going rate for this type of service is about $200.00. My tire rotation and oil change was fine but the service lit More

by Fybrcounseling
Service Price Transparency
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Recommend Dealer
No
Feb 12, 2025

Phillips Buick GMC responded

Thank you for your feedback. We understand your concerns about the pricing for the transmission flush and the service indicators not being turned off after your oil change and tire rotation. We appreciate your input as it helps us improve our services at Phillips Buick GMC. If you’d like to discuss this further, please feel free to reach out to us directly. Sincerely, the Team at Phillips Buick GMC

January 28, 2025

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Bought used car with mechanical problems that should have been disclosed. Retraded and same problem More

by rogergg1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Gamble, Jason Hadley

January 28, 2025

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The experience was top notch. Beginning with the service writer right thru the rides provided home to the pickup when ready was courteous and professional. They diagnosed the prob More

by Thor
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Jan 29, 2025

Phillips Buick GMC responded

Thank you for your wonderful review! We at Phillips Buick GMC are thrilled to hear that you had a top-notch experience. Our team strives to provide courteous and professional service, and it's great to know that we kept you informed throughout the process. We appreciate your kind words and hope to see you again for your future service needs! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

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My service representative was friendly, courteous, helpful and professional. The reason for my going to the dealership was driver side air bag recall. The work preformed was very good. Thanks for pro More

by sealdaws8556
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2025

Phillips Buick GMC responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at Phillips Buick GMC, and that our team provided you with friendly and professional service regarding your GMC Acadia's airbag recall. Your safety is our priority, and we appreciate your trust in us. We look forward to seeing you again for your future service needs! Sincerely, the Team at Phillips Buick GMC

January 21, 2025

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On time and very professional! ! Will continue to go here for all of my automotive needs. More

by me
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Recommend Dealer
Yes

Other Employees Tagged: Zack Beserock

Jan 22, 2025

Phillips Buick GMC responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a professional experience at Phillips Buick GMC. We look forward to assisting you with all your automotive needs in the future! Sincerely, the Team at Phillips Buick GMC

January 21, 2025

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I needed my tires balanced based on what oil change dept told me. Had this done and quite satisfied. More

by baxgra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Jan 22, 2025

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear you were satisfied with the tire balancing service at Phillips Buick GMC. If you need any further assistance or have any questions, don't hesitate to reach out. We look forward to serving you again!

January 19, 2025

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I would not go to another garage then Phillips. They have worked on two of our cars that were not Chrysler or GM’s. More

by MaMaJopisani
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Jan 20, 2025

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you trust Phillips Buick GMC with your vehicles, regardless of the make. Our team is dedicated to providing quality service to all our customers. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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