Kiersten Herman | Page 2

We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to fini decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased! More

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Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. More

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I had a great experience leasing my 2024 Honda HR-V at Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything thoroughly, and was patient with my decision-making. She made sure that I was familiar with the new model before I drove off the lot, and followed up a couple days later as well. I highly recommend Ide Honda, and especially Jenn Flammia, to everyone who’s in the market for a new vehicle. More

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I leased a 2024 Odyssey from Brad Constantino. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. More

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First of all , we really appreciate the ease and accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful and warm person. She was quite friendly, knowledgeable, and went above and beyond to make sure we found the right car of our needs. The financing process was smooth and easy, and we never felt pressured to make a decision. She made sure that our queries were well answered and we get the deal what we were looking for. She arranged for a ride to the showroom to get our new car picked up. It was such a seamless and hassle free process that we walked in with a car in our mind and walked out with the final deal on the car. Thank you Jasmin and IDE HONDA for being an incredible team. More

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Brad Constantino is the best . Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from More

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I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More

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I couldn’t be happier with my decision to use Ide Honda as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step meant. I went in alone, a bit intimated at the thought of making this big decision on my own. I left confident in my decision and now have my ideal car. Thankful for Jasmin’s knowledge and will keep recommending Ide Honda to everyone who needs a car! More

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What a dream it turned out to be. After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard f After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard for customer service, needless to say I did not nor will I ever return to Garber Honda. I absolutely dreaded having to “restart.” Luckily, Ide Honda specifically Brad turned my experience into a pleasant one! There was zero bull being pulled, straight to the point and provide feedback on exactly what I was looking for and within my budget. Brad is knowledgeable, experienced, educated, and genuinely kind, a real people person! All in all the whole experience took 2 hours from when I walked in (a scheduled appointment) to when I picked up my new car. I can’t say enough great things about Brad and the Ide Honda team as a whole. I will recommend Ide Honda to anyone any day! More

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I recently had the pleasure of buying my new Ridgeline from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding serv from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding service provided by Jennifer Flammia, my salesperson, and Kiersten Herman, the Financial Services Mgr. First and foremost, Jennifer and the staff at the dealership were incredibly friendly and professional. They made me feel welcome from the moment I stepped through the door, and their genuine interest in helping me buy my vehicle was evident throughout the process. The dealership's appraisal process was thorough and fair, ensuring that I received a competitive offer for my trade-in. They took the time to inspect every aspect of my trade-in and provided me with a transparent breakdown of their evaluation. Once we agreed on a price, the paperwork was handled efficiently, with the staff guiding me through each step of the process. They made sure that I understood everything involved and answered all of my questions with patience and clarity. What truly set this dealership apart, however, was their commitment to customer satisfaction. They went above and beyond to ensure that I had a positive experience. Overall, I couldn't be more impressed with the service I received from Jennifer and this dealership. Buying my vehicle was stress-free and straightforward, thanks to their professionalism and dedication to providing top-notch customer service. I would highly recommend them to anyone looking to buy their vehicle without hassle. More

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