Kiefer Petrow

Ford F 350 DRW Chris Staten Hamel Illinois. I traveled about four hours to pick up my truck in the drive was well worth it. The sales team at Bryden Ford went ou Chris Staten Hamel Illinois. I traveled about four hours to pick up my truck in the drive was well worth it. The sales team at Bryden Ford went out of their way to make sure that the purchase of my vehicle went smoothly. I would highly recommend them. The salesman Kiefer and the finance gentleman George very pleasant to work with. I will definitely buy my next truck from them. More

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A Joke! I wasted 4 hrs driving to a place that lied and said a 60k truck was in good shape! Paint peeling off the bumpers. Paint peeling of the Emblems. Scrat I wasted 4 hrs driving to a place that lied and said a 60k truck was in good shape! Paint peeling off the bumpers. Paint peeling of the Emblems. Scratches and chips all of the interior! I asked several times in a phone conversation if the truck was clean and good shape. The moon roof in the truck was also not working at all! They knew i was coming to look at the truck. Had the money in hand to the deal that they agreed upon on the phone. After all this they sit me down in the office and tell me they priced my current truck i was trading in wrong. The differance was another 3K They said they thought it was a Lariat! I gave them the VIN! You dont look it up before you shoot the customer a price!! Shame on YOU! I wasted 8hrs yesterday driving 4 hrs each way! Not even a follow up call or anything to say they are sorry. Stay away people they lie and are not up front! They said several times while i was pointing out the issues with this 2017 F250 Diesel for 60K... it is a used truck you know!!! Matt Boye More

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Don’t waste your time at big city dealers!!!! Went to Rockford Ford and also Janesville Ford. They both knew nothing about F-250/350 trucks and how to spec them out based on my needs. I wasted hou Went to Rockford Ford and also Janesville Ford. They both knew nothing about F-250/350 trucks and how to spec them out based on my needs. I wasted hours/days that I will never get back. Met Kiefer at Bryden Ford in Durand, while looking at used trucks in parking lot. He knew everything about big trucks and we narrowed down my needs in 30 minutes. They happened to have a 2016 F-350 that was a perfect fit for me! They provided a fair price on my trade in and fair selling price on my new truck. Deal was done in about an hour. Also met Scott Bryden the owner: honest people and easy to work with. No B.S. at this dealership!!!! More

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The experience was stellar. We couldn’t be more pleased. The rig is perfect. All staff were knowledgeable, friendly, and easy to work with. No reservations; would highly recommen We couldn’t be more pleased. The rig is perfect. All staff were knowledgeable, friendly, and easy to work with. No reservations; would highly recommend Bryden dealership. More

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Wonderful experience! Thank you! Love my new Escape! Kiefer and George made it all so easy. We highly recommend Bryden Ford! We are lucky to have a home town dealership in Thank you! Love my new Escape! Kiefer and George made it all so easy. We highly recommend Bryden Ford! We are lucky to have a home town dealership in Durand! More

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Not your typical sales people This is the best experience I’ve had a dealership by far. Most places have thirsty, pushy sales people that hound you like you’re meat. The staff and This is the best experience I’ve had a dealership by far. Most places have thirsty, pushy sales people that hound you like you’re meat. The staff and sales people were down to earth and easy going. I bought my car the same day and will look to them when it’s time for another purchase. More

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Great people great service They were all very nice people. They go a long way to make sure they can help you out. I recomended these guys for sure. They were all very nice people. They go a long way to make sure they can help you out. I recomended these guys for sure. More

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Excellent Customer Service! Although I did not purchase a vehicle I must say that Bryden Ford has that small town hospitality. Kiefer is very knowledgeable on the vehicles and is Although I did not purchase a vehicle I must say that Bryden Ford has that small town hospitality. Kiefer is very knowledgeable on the vehicles and is very kind and understanding. All in all excellent experience. More

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Worth the drive We drove from Madison wi area to purchase the truck walked in test drove it. And hung out with the two gentlemen inside kiefer, and George until or ba We drove from Madison wi area to purchase the truck walked in test drove it. And hung out with the two gentlemen inside kiefer, and George until or bank got back to us. They told us a lot about dealerships and the funny stories they have of people purchasing vechiles. They are a small town dealership there for the customer no pressure buying just sit back and talk while you decide what car you want. More

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It was a great experience. I found a Truck I wanted at another dealership, (F350 Quad Cab, Lariat, +Diesel 2017 New+ Ruby Red) Darrell said they could get me that Truck, for th I found a Truck I wanted at another dealership, (F350 Quad Cab, Lariat, +Diesel 2017 New+ Ruby Red) Darrell said they could get me that Truck, for that price. Well we made the deal and I could not be happier, and Thanks to all , Darrell,Robert,George,Kiefer,+ Scott. More

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