Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
473 Reviews
4.8

473 Reviews

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473 Reviews of Kiara Santos

August 22, 2025

Dealership Rating
Employee Rating

Eric Bravo has been very informative of the needs of my Corolla and I thank him for that. Also made sure to get me coffee as my appointment was early on a Sunday morning, than you Eric! I will see you agai More

by dinanelson53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Aug 22, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 15, 2025

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Employee Rating

The 3 woman in the office laughing about me after I pass 3 hrs oil change More

by edwincheech
Service Price Transparency
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Recommend Dealer
No
Aug 15, 2025

Toyota of Lancaster responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need. You can always contact us at (661) 952-2103.

August 07, 2025

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Employee Rating

V e r y p r o f e c y o n a l. More

by Luis hermosillo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 01, 2025

Dealership Rating
Employee Rating

Great service and timely. My service rep walked me out to my car when it was done. More

by stefanieemory
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Toyota of Lancaster responded

We’re lucky to have our team members and your recognition means a lot. Thank you for your kind words!

July 30, 2025

Dealership Rating
Employee Rating

Me parece muy eficiente y estoy muy satisfecha con el trabajo que ellos están haciendo More

by josefaleon5050j0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 30, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos una calificación de 5 estrellas. ¡Lo apreciamos mucho!

July 28, 2025

Dealership Rating
Employee Rating

Went well, standard oil change and inspection, in and out pretty quickly, waited at dealership More

by Hotshoecsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Gus Alatorre

Jul 29, 2025

Toyota of Lancaster responded

Thanks for the great review! If there’s anything we can do to make your experience perfect, we’d love to hear your thoughts.

July 24, 2025

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Employee Rating

I trust them with my truck. well organized clean up to the job at. Hand More

by RLBOYINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Toyota of Lancaster responded

Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great.

July 16, 2025

Dealership Rating
Employee Rating

All the salesman very nice all the melancholy there doing very well and great jo9 More

by atiaata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

July 15, 2025

Dealership Rating
Employee Rating

Very good service a very respectful and polite willl highly recommend to everyone thank you More

by Santa perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

July 05, 2025

Dealership Rating
Employee Rating

I think you should set this up that it skips if no reviews ok ok ok More

by tardj59
Recommend Dealer
Yes
Jul 08, 2025

Toyota of Lancaster responded

We value your feedback, even if it was a mixed experience. We'll use your input to enhance our service.

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