Khalid Abousamra

I purchased a 2023 Q4 e-tron from them last month with very low mileage. They talked to us non-stop trying to persuade us to lease, despite us telling them that we’re not interested in leasing. They then very low mileage. They talked to us non-stop trying to persuade us to lease, despite us telling them that we’re not interested in leasing. They then talked us into this car that we purchased, confirming it was in excellent condition, basically like new, with no history of damages. Their finance manager then talked to us nonstop about their warranty package, despite us saying over and over we’re not interested. They’re soooo pushy to a disrespectful point. He ended up discounting it tremendously for us to buy it. Two days after the purchase of my car, I called and messaged my salesperson regarding system messages on some settings, no response. Their consultant later called me to ask me if I had questions, when I told about my system questions, consultant told me that the salesperson would call me back - almost a month later, no call. I’ve barely used it & found this morning a completely flat tire, flat on the ground. I’ve been driving other non-Audi cars for the past 15+ years and never experienced this before. I’ve called them multiple times to speak to someone about it & see if it’s covered under that warranty as this may actually be something in the car (I.e faulty valve), no response. I emailed, nothing - just that someone will call me back. Very disappointed, will not be using a Fletcher Jones dealership again and would not recommend it to anyone else. More

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I made an appointment to test drive a used Audi E-Tron GT. There was a mix up that occurred. Disappointed, I had left the dealership but received a phone call within a couple of hours that was sincerely GT. There was a mix up that occurred. Disappointed, I had left the dealership but received a phone call within a couple of hours that was sincerely apologetic and wanted to make it up to me! In an extraordinary effort, the head sales manager offered to have the car sent to my home 25mi away for a test drive. I took him up on it. I think we were both glad I did. That evening, I purchased the car but without going in. While I was in the comfort of my own home I completed paperwork to cement the deal. Shortly thereafter, the car again showed up in my driveway--but now it was mine. This dealership and the people here mean it when they say they strive to be the best. Everyone I dealt with was top notch and and an extraordinary help. If you're looking for an Audi ... don't go anywhere else. This is truly an EPIC establishment. A BIG THANK YOU to the entire team there at Audi Fletcher Jones. More

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Extremely disappointed by the sleazy finance team (Khalid specifically) who sold me a 48 month extended warranty on my 2020 Audi A5...but I just found out last week that it was NOT a 48 month warranty from m specifically) who sold me a 48 month extended warranty on my 2020 Audi A5...but I just found out last week that it was NOT a 48 month warranty from my purchase in 2022, rather it was from the manufacture date of 2020. Found out when I took my car in last week that I have $3k in required maintenance and my warranty expired in July of 2024...Khalid completely lied to me and I paid $4500 for a warranty that was covered under the manufacturer warranty anyway- disgusting sales/up charge tactic that I would expect from a low end used car lot, not a premier dealership. More

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In our search to find the perfect vehicle we went to several dealerships for Audi, BMW among others. We experienced A LOT of sales associates. I worked with 2 sales associates at Audi Fletcher Jones a several dealerships for Audi, BMW among others. We experienced A LOT of sales associates. I worked with 2 sales associates at Audi Fletcher Jones and Kyle Spillane was unlike any sales associate we had dealt with ever. His knowledge of Audi's (and pretty much any other vehicle) was insanely unmatched. He is genuine, hilariously quick witted and never pushy. Personally I hate being sold to. Give me the important information, be genuine, funny is a huge plus and don't upsell me . Our experience with General Manager - Brandon Hale who went above and beyond to ensure we were taken care of was exceptional. We also had the pleasure to work with Mina Bishay,, Collin Kleinman and Khalid Abousamra and had a fantastic experience with each and everyone of them. If you want a great experience write those names down, ask for them to assist you and let them know Brandi sent you. Definitely ask for Kyle Spillane, you will have a great time and really be able to dive into everything about the vehicle you are interested in. More

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Wonderful experience getting our new A6, love the car and the folks at Fletcher Jones Audi the folks at Fletcher Jones Audi More

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Ask for Stacy Gordon. He is great at product knowledge, customer understanding/service and communications. He is great at product knowledge, customer understanding/service and communications. More

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I had a great experience buying a Audi Etron, the sales person Mr. Michael Corona was very helpful and professional, he showed me different options in buying a vehicle. I will recommend him with friends an person Mr. Michael Corona was very helpful and professional, he showed me different options in buying a vehicle. I will recommend him with friends and family. I’m very satisfied. Good place to buy a car at“Fletcher Jones Costa Mesa” Thanks More

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All the guys were kind and gave us all the attention was needed. Thank you needed. Thank you More

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Yasser and his team were knowledgeable and made the car buying process simple, efficient and fun! Would recommend him to friends and family looking for a new car! Thanks for your help :) buying process simple, efficient and fun! Would recommend him to friends and family looking for a new car! Thanks for your help :) More

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I normally do not do reviews but I wanted to say that I had such a great experience with Yasser and Tyler at Fletcher Jones that I really wanted to. Normally the process of buying a car is a pain and I fo had such a great experience with Yasser and Tyler at Fletcher Jones that I really wanted to. Normally the process of buying a car is a pain and I found that these two really made the process easy and we drove off with the car we wanted and felt they took good care of us. I would recommend Audi Fletcher Jones and Yasser and Tyler to all my fiends and family. More

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