Kevin Zidlick | Page 7

We met with kevin on day 1, for a used dodge ram, trade in our exisiting ram. The quotes that were given to us we incorrect and when we brought it to his attention he became he very defensive and impossib in our exisiting ram. The quotes that were given to us we incorrect and when we brought it to his attention he became he very defensive and impossible that the number were off that much. With the trade in we were going to fiannce $16,000 w/ 5/9% for 60 mths and we were told it was $453.00 and it really should have been $309.25 and he argued that the payment calculators were incorrect. He didn't know anything about the used vehicle. Day 2 Kevin called us back and that we were correct on the dollar amounts that were off. We changed our mind and were discussing a different vehicle a New Ram. He quoted us $30,050 and said it included tax, doc & motor vehicle with int of 3.9% so we agreed on the deal. When we went to the dealership to sign the papers in finance i was upset when the total cost was not what Kevin stated, we asked him about it and he denied what he told us. When we signed the paperwork, he shook our hands and said thanks for your business and said to make sure we take the survey and give him a 10. Really???? Overall the customerr experience was poor, we were never walked through the features of the vehicle, just handed the keys.This was the 2nd vehicle we purchased from Dover Dodge and will be our last. More

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Kevin was very knowledgeable and helpful with choosing a vehicle that was right for me. There was no hassling with me making my decision and pushing me in a different direction from what I wanted. Would def vehicle that was right for me. There was no hassling with me making my decision and pushing me in a different direction from what I wanted. Would definitely recommend anyone I know looking for a car to Dover Dodge Rockaway. More

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Kevin Zidlick went above and beyond to make me satisfied. Would definitely go to him to purchase all my cars he has made it verv pleasant Would definitely go to him to purchase all my cars he has made it verv pleasant More

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My salesman, Kevin Zidlick was so knowledgeable, courteous and honest. I have never had a better experience buying a new car. I will definitely purchase my next vehicle from Mr. zidlick at Dover D courteous and honest. I have never had a better experience buying a new car. I will definitely purchase my next vehicle from Mr. zidlick at Dover Dodge. More

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