Kevin Wright
Kevin Wright at A-1 Toyota

Kevin Wright | Page 9

Sales Consultant

A-1 Toyota

50 Amity Road
New Haven, CT 06515

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134 Reviews

Dealership Experience

11 yrs

Industry Experience

32 yrs, 6 mos

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rated

134 Reviews

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134 Reviews of Kevin Wright

July 31, 2017

Dealership Rating
Employee Rating

Love my 2017 Highlander Limited!!!! Thank you Kevin for finding exactly what I was looking for. This is truly a pleasure to drive and just love the A/C in the leather seats and the abil More

by Linda Lang-Bankowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2017

Dealership Rating
Employee Rating

My first lease This was my first leasing experience. It went better than I expected. I was in a jam due to my car breaking down. An I needed a vehicle immediately. M More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Orozco

June 17, 2017

Dealership Rating
Employee Rating

Excellent customer service Kevin Wright made the experience of purchasing a previously owned car as easy as possible. The day that I arrived to begin the search for a car, he wa More

by gratefulcustomeropatricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright

June 15, 2017

Dealership Rating
Employee Rating

Great experience at A1 Toyota Kevin was very knowledgeable and friendly. I cared less about the perks of the dealership than the car itself, and at first too much time was spent ta More

by JRG
Friendliness
Price
Recommend Dealer
Yes

June 06, 2017

Dealership Rating
Employee Rating

I bought my first car and the service was amazing Today I bought my first car and Kevi, Armando and Paul made my experience so much easier. the service was amazing. I will recommend this dealership to More

by Rongam12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright , Armando Muniz

June 03, 2017

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Employee Rating

Have been a satisfied customer of A-1 Toyota for 15 years. Kevin was VERY patient, considerate and helpful. His service did not end when I drove out with my new car. He continued to be responsive to all my re More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2017

Dealership Rating
Employee Rating

Great experience buying Toyota CH-R Fantastic experience dealing with Kevin who was very patient and helpful....everyone there was very accommodating and dealt with me honestly and fairl More

by Sun49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Bell , Carlos Orozco

May 15, 2017

Dealership Rating
Employee Rating

Competitive Prices, Good Customer Service, Thorough Had a great experience at A1 (for the second time). Kevin, our sales person, was very thorough with explanations about different features / packages w More

by baylor0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 12, 2017

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Employee Rating

Great experience I bought a new Toyota Tacoma and was very pleased with my experience. There was no pressure and the truck was ready the same day. More

by New17tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Ramos

May 11, 2017

Dealership Rating
Employee Rating

Go to Hoffman Toyota I am not one to post negative reviews. However, in this case I must. Do NOT spend your time at A-1. Manager Gary dos Reis and I had been working on a More

by scatznjazz
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Dos Reis

May 15, 2017

A-1 Toyota responded

Hello, I'm Dawn Wheeler, Executive Assistant for AnnaLynn Wheeler with A-1 Toyota. Please contact me at 203-389-1521 so I can resolve the issue at hand. Thank you.

May 15, 2017

A-1 Toyota responded

Mr. Vincent, I am sorry your perception of the events is as you think, but you are misinformed. Gary dosReis was absolutely correct when he explained to our guest that you can no longer order a 2017 TRD Pro 4 Runner from the factory. Not only did Gary speak to our Toyota District Sales Manager to verify that fact before informing you of this, but we also confirmed the information with him after you posted your unkind review. I don't know how you would get different information when you called the Corporate office. If you provide the contact name, I am eager to call them myself to understand their message to you. Gary even spoke to Hoffman Toyota's manager to see how they were able to order you the vehicle when we were informed it wasn't possible. It was explained to him that they DID NOT ORDER THE VEHICLE FROM THE FACTORY but traded two of their incoming TRD Pro Tacomas for an incoming TRD Pro 4 Runner that was on its way to another dealership - not a new order, but one already ordered months prior by the other dealer! Unfortunately, we could not make such a "trade" of inventory. When you informed Gary, he even wished you the best and told you it was unfortunate that we could not earn your business at this time. You even wished him the best. So I am very confused as to why you are so angry with our dealership. Losing a sale after spending time with a customer is not something that gives us any pleasure. If there had been a way to obtain the vehicle, we would have been most eager to do so for you. I take offense to the fact that you accused us of "deceptive numbers"! Since we couldn't obtain that vehicle for you, you never received a sales price from us for that vehicle. No one misled you to think otherwise. When you were considering the pickup truck, you were given a price for your trade. And as we clearly warn every person shopping at a negotiating store, in those dealerships, a trade value can be inflated to show a customer their desired figure and then absorbed by a higher sales price or additional added fees in the deal. I am not insinuating that occurred at Hoffman Toyota. They are an excellent dealer with a great reputation. I am merely pointing out that without all the details, I can't make an informed comment as to why you think there may be variables. I wish we could have obtained the vehicle for you but knowing you are their customer now, I know you will be well cared for by the good family at Hoffman Toyota. AnnaLynn Wheeler, General Manager

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