Kevin Vera
Kevin Vera at Aaron Ford of Poway
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Kevin Vera

Finance Manager

Aaron Ford of Poway

12740 Poway Rd
Poway, CA 92064

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Kevin Vera

January 25, 2024

Dealership Rating
Employee Rating

I would like to start off by saying our salesman, Tim Brown, was top notch. Very helpful and respectful of time and needs. I would recommend him to anyone. Unfortunately, he works for Aaron Ford of Poway More

by Ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Martinez, Tim Brown

Feb 03, 2024

Aaron Ford of Poway responded

While it's great to know Tim provided top-notch service during the sales process, I am disappointed that your overall experience fell short of our 5-star standards. We want our customers to feel confident about their purchases and never intend to mislead or miscommunicate when it comes to pricing. If you would like to discuss these concerns in greater detail, please consider reaching out directly - your feedback is important to us. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

Feb 22, 2024

Aaron Ford of Poway responded

We apologize for the inconvenience you've experienced. Rest assured, we take your feedback seriously and are actively working to improve our customer service response. We would like to ensure that your concerns are addressed as soon as possible from here on out, so we will look for your contact information and be in touch. Thank you, Vishal Sharma - General Manager - vishal@aaronag.com - (760) 745-3361 ext. 710

Feb 14, 2024

Ds responded

This just goes to show the low quality of customer service after the sale. After your response, I have tried numerous times leaving voicemails and emails with absolutely no response. The phone number given goes directly to a generic voicemail. I have received the same response from you on the other reviews I have left on other sites. I guess you just want to try and show that you are concerned, but are you really??

Feb 14, 2024

Ds responded

updated

January 01, 2024

Dealership Rating
Employee Rating

We were referred by the Aaron Ford of Escondido to Aaron of Poway Ford. Since they had the car in stock at Aaron Poway. Michael the sales person was really nice and genuine guy. The finance manager Kevin More

by vee-gt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahyar Ghavami

Jan 02, 2024

Aaron Ford of Poway responded

We're so glad to know that Michael and Kevin made your experience at Aaron Ford of Poway a memorable one! We appreciate the recommendation, and we'll be here for any future car needs. Safe travels in your new vehicle!

December 10, 2023

Dealership Rating
Employee Rating

We purchased a car from Aaron Ford on September 4. Through typical dealer obfuscation the finance manager we were working with, Kevin Vera, added an optional service contract and hid it in the payment More

by yukonxlat4
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 18, 2023

Aaron Ford of Poway responded

I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've missed the mark in this case. We take these matters seriously, so I'd like to personally look into this situation further and see how best we can resolve it for you. Please get in touch at your earliest convenience so that I may assist directly with this matter. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

December 10, 2023

Dealership Rating
Employee Rating

I recently purchased a vehicle from Aaron Ford of Poway and it was a great experience from start to finish. The finance manager Kevin Vera went above and beyond to get me approved even with my challenged c More

by Noelle Kertis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Mohajerian, Brian Lanning

Dec 11, 2023

Aaron Ford of Poway responded

Noelle, it's fantastic to know that Kevin and our team at Aaron Ford of Poway provided you with a great car-buying experience. We're glad we could help secure your approval and provide protection for your new truck! Thanks for recommending us to friends and family.

December 08, 2023

Dealership Rating
Employee Rating

Tim is a fantastic salesman and true professional! Highly recommend working with him for all of your sales needs! Keep up the great work Tim! More

by gorski.scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown

Dec 11, 2023

Aaron Ford of Poway responded

We're delighted to know that Tim provided you with such a fantastic buying experience at Aaron Ford of Poway! We appreciate your recommendation and will certainly pass along the praise. Thanks for sharing this review!

November 08, 2023

Dealership Rating
Employee Rating

Thank you Tim for an excellent new 2023 Ford truck purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure More

by Rich Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Martinez, Tim Brown

Nov 08, 2023

Aaron Ford of Poway responded

Rich, it's fantastic to know that Tim provided you with such a great experience at Aaron Ford of Poway. We appreciate your kind words and we're sure Tim will too! Enjoy your new 2023 Ford!

October 29, 2023

Dealership Rating
Employee Rating

Tim was extremely professional and went out of his way to accommodate us in our purchase. Will be back in future More

by jesse_dlc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Martinez, Tim Brown

Oct 30, 2023

Aaron Ford of Poway responded

We're glad to know that Tim provided you with such a professional and accommodating experience at Aaron Ford of Poway. We look forward to seeing you again in the future!

October 22, 2023

Dealership Rating
Employee Rating

Sacha was professional and knowledgable. He assisted me in obtaining the vehicle I wanted at a great price. The entire staff was helpful from loans to financing. More

by boroberson1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sacha Bathaee , Brian

Oct 24, 2023

Aaron Ford of Poway responded

We're glad to know that Sacha and the rest of our team at Aaron Ford of Poway were able to assist you in getting your desired vehicle. We strive for professionalism and knowledgeability, so it's great hearing we hit the mark! Enjoy your new ride!

October 18, 2023

Dealership Rating
Employee Rating

I went to Aaron Ford in Poway to purchase a Ford Maverick XL pickup truck. Fadi a salesman contacted me and through negotiations got me the price I wanted and I bought the vehicle. The staff all were very More

by MWK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Galindo-Pellegrin, Alexander Sanchez, Fadi Shoufi

Oct 24, 2023

Aaron Ford of Poway responded

We're so glad to know that our team at Aaron Ford of Poway was able to assist you in getting your Ford Maverick XL pickup truck! It's great hearing about your positive experience with Fadi, Ryan, Kevin, and Alex. Enjoy your new ride and thanks for choosing us!

October 16, 2023

Dealership Rating
Employee Rating

Fadi is very professional and courteous. He takes his time with his customers and is very patient and responsive. He answers all calls and texts in a very timely manner. He was very pleasant More

by JG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Jordon, Gary Abajian, Ryan Martinez , Alfonso Galindo-Pellegrin, Vishal Sharma, Fadi Shoufi

Oct 24, 2023

Aaron Ford of Poway responded

It's great to know that Fadi provided you with such a positive experience at Aaron Ford of Poway! We appreciate your recommendation and look forward to assisting you in the future. Safe travels!

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