Kevin Sparger | Page 5

I had a great buying experience with Hurst Autoplex. Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth tra Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth transaction with a friendly guy who promptly answers you questions and does not pressure you. Once we had made the purchase with Breece, we finished financial paperwork Kevin Sparger, the finance Manager. This is the part of the car purchase that generally takes a while leaving you feeling like you are being held hostage. At Hurst Autoplex it took just a few minutes. No pressure to add on extended warranties, service agreements or other nonsense intended to wiggle a few more bucks out of you like at other dealerships. It was just simple straightforward transaction. I comparison shopped with another Mitsubishi dealership in Irving, but the Irving dealership was not timely about returning calls/emails and getting answers was like pulling teeth and left me wondering what they were trying to hide. Not Hurst Autoplex. Breece always answered all my questions quickly, and completely. I never felt like he was playing games or hiding anything. Everything was straightforward. No games, no surprises, no hassle. The process was easy. When the kids start driving, we will definitely shop here first! More

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This was our daughter's first car buying experience. John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patie John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patient and made sure she knew what each number meant. We were so impressed with the way our daughter was treated that we decided to buy a car also. We called John and told him of our desire to buy a Mirage like our daughter's. When we arrived at the dealer John was busy with another customer, so Rick (sales manager) took care of us until John was available. He treated us with the same professionalism and courtesy as was shown to our daughter through the entire experience. Of all the car buying experiences we have had in the past, this was the by far the best. More

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After reading the excellent reviews on Hurst Autoplex Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The revi Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The reviews were very accurate. I don't think I have had a more pleasant dealership experience. First, Mr. Breece Higgins called me on the phone while we were on I-30, told me that he had read my e-mail and would pull out the SUV I have chosen to look at immediately. That was it! He did not try to get any more information or prolong the phone conversation unnecessarily, which has always been a big turn-off for me with past dealerships (and therefore made me very hesitant to leave my phone number in any dealership). Once we got to the dealership, we noticed a couple of customers walking around and looking at cars. The atmosphere was very relaxed. The staff inside were very friendly, courteous, and professional. Mr. Higgins treated us very well. His presentation of the SUV was concise, but answered accurately whatever questions we had. He made us feel very welcome and relaxed. When it was time to fill out paperwork -- and at this point I was very surprised and pleased that we were just "now" having to fill out "any" paper, as opposed to past experiences -- Mr. Higgins was very patient and accommodating. As I was transferred from Mr. Higgins' office to Mr. Kevin Sparger's office for financing, the staff greeted me and were asking a few personal questions as if I were a family guest. Mr. Sparger was just as friendly and professional. From what I have observed, they really looked like a big family and worked as a team. That was important to me because I was purchasing the 7-seater SUV for my parents and four (4) younger siblings. I did not want to end up at a dealership that only saw me and my family as customers for that day, but one that would go above and beyond to make sure we would become lifetime customers. Even though Hurst Autoplex Mitsubishi is almost 50 miles from where we live, I can't imagine going anywhere else for future vehicle purchases. They definitely deserve five (5) stars, and much more, customer loyalty. More

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Sales consultant, finance manager and General Manager were all very very nice and they expedited the whole process. The price of the new car versus trade in was great. Extra services like pulling the s were all very very nice and they expedited the whole process. The price of the new car versus trade in was great. Extra services like pulling the safety features up were appreciated too. everyone in the dealership worked together...and it was noted. I will recommend you to others! Thanks for making my daughters 1st purchase wonderful. More

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The purchase of my new Outlander was a pleasant experience. The staff was friendly and knowlegable of vehicle and programs. There was no haggling over pricing. I would recommend this Family Owned experience. The staff was friendly and knowlegable of vehicle and programs. There was no haggling over pricing. I would recommend this Family Owned dealership to anyone! More

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This was the most pleasurable experience I ever had purchasing a car. I have purchased a few over the last 35 years. They listened to what I wanted and found me the perfect SUV at a great price. The purchasing a car. I have purchased a few over the last 35 years. They listened to what I wanted and found me the perfect SUV at a great price. They also found a great lender with a very low interest rate for a used SUV with very low miles 11,000 and a one owner before me. That was exactly what I wanted. I would recommend you to contact them for any car,suv or truck your interested in, They will find it for you at a great price. Thank You, everyone at Hurst AutoPlex Mitsubishi !!! More

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If you are looking for a new or preowned vehicle there is no other place I would go. The customer service was great from start to finish. They treated me with courtesy and respect, and I received a great de no other place I would go. The customer service was great from start to finish. They treated me with courtesy and respect, and I received a great deal. Thank you guys for all your hard work I will definitely be a customer for life. More

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