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Kevin Sonnier
37 Reviews
37 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
28 yrs, 3 mos
37 Reviews of Kevin Sonnier
November 25, 2024
Amazing Service. Friendly staff. Transparent in every transaction. Will definitely recommend this dealership to all my family and friends. Friendly staff. Transparent in every transaction. Will definitely recommend this dealership to all my family and friends. More
by FAISALMALIK61
Verified CustomerOther Employees Tagged: Mike Pierce, Lisa Velasco, Keith Mujica, Iriam Diaz, Denise Beyner-Stanley
November 25, 2024
Bobby is so very nice and catering he knew what I needed and how long it was going to take to repair the problem and how long it was going to take to repair the problem More
by vjac1017
Other Employees Tagged: Angela Davis, Keith Mujica, Denise Beyner-Stanley, Bobby Miller, Raven Rasberry
November 01, 2024
Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More
by TYSTUBBE
Other Employees Tagged: Angela Davis, Mike Pierce
November 01, 2024
BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More
by emilianwhite
Other Employees Tagged: Mike Pierce, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez
October 09, 2024
My husband had a horrible experience with Daniel. The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours (appointment scheduled for oil change) and an inconsiderate exchange with Daniel while inquiring about his vehicle. I always deal with Bobby for my service needs and I have never had issues with Bobby’s customer service. Even after suggesting that he start dealing with Bobby, my husband refuses to give Cadillac business due to this experience. More
by ASHERELLE2.1
Other Employees Tagged: Vennie Trevino, Daniel Wood
September 22, 2024
Sales-Manger Manager Kevin Sonnier is a cut above the rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sal rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sales person Jason as well. Just the best service I’ve EVER had. I would recommend Big Star Cadillac to anyone looking for a used or brand new vehicle. Ask for Jason. You’ll be in the best of the best hands. More
by kerry_cook
Other Employees Tagged: Jason Ramsland
August 28, 2024
Everything was fantastic from the moment we entered the showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be ba showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be back when our leases are up! More
by JACKTUGG
Other Employees Tagged: Benito Sanchez, Keith Mujica
August 03, 2024
Amazing experience appreciate everything they did for me would highly recommend them to anyone thank you would highly recommend them to anyone thank you More
by jeffstevens2010
Other Employees Tagged: Keith Mujica, Matthew Purvis
July 01, 2024
As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More
by granados.ram
Other Employees Tagged: Amie Gulli, Mike Pierce, Ruben Cauton, Kelly Wilson, Iriam Diaz, Daisy Gutierrez, Bobby Miller, Raven Rasberry , zzJune zzBarron
June 28, 2024
This is the best dealership I have ever done business with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. No Pressure. They were problem solvers... helping me replace my old car with a new one. I would rank their service department a 10! They always put me in a loaner car which is a big plus. And they explain what needs to be fixed, and why it's important, and they do the repair right the first time, at the right price. I have found my dealership for life. More
by JORDANPINCU
Other Employees Tagged: Mike Pierce, Phillip Connor, Iriam Diaz, Ainsley Roark, Vennie Trevino, Daniel Wood
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