Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell | Page 13

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

Contact Me
4.9
157 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

4.9

157 Reviews

Write a Review

157 Reviews of Kevin Russell

January 13, 2024

Dealership Rating
Employee Rating

My last service appointment went very well. I was well pleased with the quality of the service and courtesy of the the staff. More

by Tgrayson1972
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 15, 2024

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

Dealership Rating
Employee Rating

They are so forgetful. I wish they could service my vichele with having to remind them to reset my car or put a sticker on for my oil change. I worry what they do when my c More

by SHEILA_FROST
Recommend Dealer
No

Other Employees Tagged: Kevin Russell

Jan 13, 2024

Guntersville Chevrolet responded

We at Guntersville Chevrolet acknowledge and appreciate your feedback. Our commitment is to ensure the complete satisfaction of our customers. We understand your concerns, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will use them to enhance our processes and deliver an improved customer experience. Thank you

January 11, 2024

Dealership Rating
Employee Rating

All employees were outgoing and pleasant. They were expecting me. Greeted me by name. Even allowed me a loaner vehicle while mine was in for service. More

by Ctracystep
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 14, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2023

Dealership Rating
Employee Rating

Great service, prompt, excellent technicians and a great sales force, friendly staff all around. Will be back! More

by FJRICHTER1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We look forward to your next visit! Take care!

December 21, 2023

Dealership Rating
Employee Rating

My last service visit went very well. The only thing I wasn't pleased with is that I booked my appointment online and received a text confirmation that the 10:00 AM appointment time slot More

by Tgrayson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aerial Cason

Dec 24, 2023

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 05, 2023

Dealership Rating
Employee Rating

Dealership was very nice and very clean! All employees were very knowledgeable and very helpful! More

by C.B.CHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez , Carleigh Bowen, Chase Bowen, Ron Madore

Dec 08, 2023

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2023

Dealership Rating
Employee Rating

Colby is the man ! He was professional . The whole process was smooth . I would recommend seeing him for sales . More

by shana.tucker_rdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Morrison

Nov 28, 2023

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2023

Dealership Rating
Employee Rating

Fantastic service, quick and very knowledgeable! Scheduling is easy over the phone and appointment was honored on time. More

by shrubby.guise0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez , Carleigh Bowen

Nov 20, 2023

Guntersville Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2023

Dealership Rating
Employee Rating

Best dealership in the area! I recommend them to everyone I know! They definitely changed my experience. More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez, Aerial Cason , Carleigh Bowen, Chase Bowen, CJ Cowart, John Houston, Ron Madore

Nov 20, 2023

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 15, 2023

Dealership Rating
Employee Rating

He is a gentleman thru and thru! He was trying to get my the best price that he could on my oil change! Everyone went out of their way to help me and make me comfortable! I didn' More

by cathympeppers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez , I'm not sure about her name? But, she is a pretty girl and she helped me pay my bill! It was on my phone!

Nov 16, 2023

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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