Kevin Rogers

Great Serivce and sales very good at taking care of customers and helping with needs customers and helping with needs More

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Black Sheep of the Faulkner family, or chip off the old block? Kevin Rogers and team treated us with a complete lack of integrity. Flat out lied when we bought a "certified" pre-owned car. We paid 51K f block? Kevin Rogers and team treated us with a complete lack of integrity. Flat out lied when we bought a "certified" pre-owned car. We paid 51K for the car and were told how well the car would hold its value. 11 months and only about 3,000 miles later, Kevin and team offered us 31K saying "the market has changed". Car was in their shop 7 times for approx 6 week due to ongoing issues that the service department could not figure out, plus a visit to the auto body shop due to damage done by mechanics. Is it only Faulkner Mercedes that operates this way, or is this the standard operating procedure for the whole Faulkner family? Don't take the risk, buy your car (new or used) from someone (anyone) other than Faulkner! More

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Knowledgeable. Polite. Responsive. Efficient. Just the right sales touch and guidance. Excellent service over the last 30 years and several cars. Polite. Responsive. Efficient. Just the right sales touch and guidance. Excellent service over the last 30 years and several cars. More

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