Kevin Rafeek

Prompt service. Great quality. Clean waiting area. The schedule service was a no hassle wait. Great quality. Clean waiting area. The schedule service was a no hassle wait. More

by ZUMAY50 Verified Customer Verified Customer

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Excellent customer service, very friendly and polite. My daughter was running and never had a bad expression. Very professional and although people were ahead of me, waiting time was not long. My daughter was running and never had a bad expression. Very professional and although people were ahead of me, waiting time was not long. More

by miriamkrueda16 Verified Customer Verified Customer

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Everything was great, friendly and knowledgeable staff. The tech sent me a video explaining everything that was completely which I thought was very cool 😎 The tech sent me a video explaining everything that was completely which I thought was very cool 😎 More

by lorenzotinsley Verified Customer Verified Customer

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I greatly appreciate the friendly and high quality service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great in service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great interaction and they were very helpful. More

by Nicole Verified Customer Verified Customer

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Kevin and the team at Southern Acura were able to work around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to ke around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to keep an eye on. They were able to get my vehicles serviced by Matt who is a wonderful mechanic that I trust and have gotten my work done by for years. Thank you all for taking care of us and our vehicles. More

by Nick Raimondi Verified Customer Verified Customer

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Ckean,,customer service ,is great, service is done in a timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , More

by ladetee60 Verified Customer Verified Customer

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My service was good, the dealership is nicely kept, the staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I dislike it and it will cause me to shop around. I realize the economy is tough but it is tough on your customers as well. In a society where we were almost forced into a cashless society now we are bringing penalized for paying with a card? I guess we can all back to writing checks and the dealership can go back to paying employees to process the paper checks and incur the risk of bad checks. I guess we will wait and see how it works out. In the meantime time I will not pay pay a CC fee. More

by Pam Bickel Verified Customer Verified Customer

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Service was good and on time:-) Service was explained with courtesy, also the charges were explained. with courtesy, also the charges were explained. More

by 5860alicia Verified Customer Verified Customer

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Great service and recommendations to keep my Acura in good condition. Quick service after arriving. good condition. Quick service after arriving. More

by MARK7983 Verified Customer Verified Customer

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I love going to Southern Acura Newport News great people and great hospitality. I will highly recommend Southern Acura Newport News to anyone. and great hospitality. I will highly recommend Southern Acura Newport News to anyone. More

by djboyce22 Verified Customer Verified Customer

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