Kevin Murray
Kevin Murray at All American Chevrolet of Killeen
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Kevin Murray

Sales Professional

All American Chevrolet of Killeen

1802 E Central Texas Expressway
Killeen, TX 76541

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7 Reviews
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7 Reviews

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7 Reviews of Kevin Murray

October 01, 2024

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Employee Rating

I would like to help someone who was thinking of going to this dealership, don't do it. The internet manger text me from a previous inquiry, and asked me if I was still interested in getting into a new car, More

by My Scatpack
Recommend Dealer
No
Oct 04, 2024

All American Chevrolet of Killeen responded

Thank you for sharing your experience with us. I understand your frustration regarding the communication and the pricing presented for the Chevy Trax. It’s clear we missed the mark in providing you with the information you needed prior to your visit to All American Chevrolet of Killeen, and I appreciate your feedback on this matter. I strive to maintain a high standard of customer service and it’s concerning to hear about your experience during your visit. I encourage you to reach out directly so I can address your concerns and work towards a resolution. Your satisfaction is important to me and I want to ensure a better experience for you and future customers. Thank you again for your feedback. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

April 24, 2024

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Employee Rating

Talked to Bryan about ordering C8. Pretty simple way to order your new car with this dealership at MSRP without any deposit since there is a waiting list until the car goes to producti More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 27, 2024

All American Chevrolet of Killeen responded

Customer satisfaction is one of our main priorities, and we appreciate your feedback, Alex. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

October 27, 2022

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Employee Rating

Many vehicles to choose from! Will never use recommend them!! Vehicle was not ready delivered when it was supposed to be ready! Also once financing is signed seems like treated l More

by Diamondmracing
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 01, 2022

All American Chevrolet of Killeen responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

May 19, 2022

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Employee Rating

Sales Associate Kevin was very patient & professional with my son’s questions & inquiries. He never once dismissed, ignore or get frustrated with my teenage son. He showed great professionalism & custome More

by Lorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 22, 2022

All American Chevrolet of Killeen responded

Thank you for your great review, Lorena! We're glad to have Kevin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

December 01, 2021

Dealership Rating
Employee Rating

Kevin Murray was awesome.! Thanks for your help in finding a great truck oh and happy birthday More

by C
Recommend Dealer
Yes
Dec 02, 2021

All American Chevrolet of Killeen responded

Thank you so much for taking the time to share your feedback with us and the birthday wishes! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Netoshia Pendleton - General Sales Manager

November 09, 2017

Dealership Rating
Employee Rating

Perfect I came in looking for a specific truck that I had In mind. Kevin searched all over texas looking for the truck that I really wanted. He could not find More

by David Gray III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2017

Dealership Rating
Employee Rating

I have my dream car We went just to look, no real intentions of getting a car that day. Kevin was quick to greet us and make us feel comfortable. He was able to get us in More

by Hookem2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe McCartney

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