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Kevin McFadden
Kevin McFadden at Jones Ford Shallotte
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Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Kevin McFadden

March 12, 2025

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Employee Rating

Kevin was great, service was timely and well done. Everyone was very polite and professional. More

by PETERTHECONSIDERABLE
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Recommend Dealer
Yes
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March 12, 2025

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My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by LWESTLEY1223
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Recommend Dealer
Yes
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February 28, 2025

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The service is the best Kevin and Chris were very helpful 🤓They helped my Truck problems resolved 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Joey D. Smith

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Mar 02, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2025

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Great service I am very pleased will return for future service keep up the good work More

by lauraldean123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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Mar 03, 2025

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mar 05, 2025

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 26, 2025

Dealership Rating
Employee Rating

Kevin was really helpful. he didn't pressure me and Kevin was really Nice to me help me pick the things for bronco. More

by mdkuse2could@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Chris Nealy , Christina Long, Joey D. Smith

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Mar 02, 2025

Jones Ford Shallotte responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again! Take care!

February 19, 2025

Dealership Rating
Employee Rating

Always happy with the work done on our car and trucks will always use Jones Ford More

by CDWILKERS
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long , Chris always goes out of his way to help

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Feb 23, 2025

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Jones Ford for all your vehicle needs! Take care!

February 17, 2025

Dealership Rating
Employee Rating

The service was really great and everyone was so helpful. Buying our car at Jones Ford was wonderful and am so glad that we did. More

by clopez32
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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Feb 20, 2025

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 13, 2025

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Employee Rating

Kevin was very helpful my truck problems were not fixed I was misled about my bumper to bumper warranty and it appears that I waited 2400 dollars ! More

by wpmcknight3
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Service Time
Service Communication
Recommend Dealer
Yes
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February 07, 2025

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Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Christina Long, Joey D. Smith

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Feb 12, 2025

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 06, 2025

Dealership Rating
Employee Rating

Excellent service; got an appointment right away as well. Friendly and professional environment and work done in a timely manner. More

by NCBEACHGIRL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy

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Feb 11, 2025

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

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