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Kevin McFadden
Kevin McFadden at Jones Ford Shallotte
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Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Kevin McFadden

February 13, 2025

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Employee Rating

Kevin was very helpful my truck problems were not fixed I was misled about my bumper to bumper warranty and it appears that I waited 2400 dollars ! More

by wpmcknight3
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Recommend Dealer
Yes
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February 07, 2025

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Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Christina Long, Joey D. Smith

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Feb 12, 2025

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 06, 2025

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Employee Rating

Excellent service; got an appointment right away as well. Friendly and professional environment and work done in a timely manner. More

by NCBEACHGIRL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy

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Feb 11, 2025

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2025

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Employee Rating

Excellent and timely service. Friendly employees with professional attitudes. Will go there for my future ford service More

by vamudder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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Feb 11, 2025

Jones Ford Shallotte responded

Hello Vamudder, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2025

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Jones Ford’s service department is by far the best I’ve ever dealt with. I will continue to use them and would not even think about taking my truck elsewhere for service. More

by Tom M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Williams, Chris Nealy

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Feb 02, 2025

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Feb 04, 2025

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 20, 2025

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Employee Rating

Jones Ford has the best service department! Very quick service and quick appointment time! Christina is the best to work with! More

by gpmarshburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Christina Long, Joey D. Smith

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2025

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Employee Rating

They were very easy to deal with and were quick to get appointment to get my vehicle in to be serviced and they are very nice More

by susie20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Christina Long

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2025

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Employee Rating

Dealership is always professional and knowledgeable about products and services. Work is performed on schedule. More

by carneyjamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 14, 2025

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Employee Rating

ALWAYS GREAT SERVICE! !! HIGHLY RECOMMENDED!! They were very professional and performed great quality work to my vehicle. Very trust worthy!! More

by rbgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long, Joey D. Smith

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Jan 16, 2025

Jones Ford Shallotte responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

January 07, 2025

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Employee Rating

I needed to make sure my car was good and safe, so I called Jones Ford. They got me in immediately and made sure everything was good. their service is friendly and professional. More

by info@johndaly.tv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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Jan 08, 2025

Jones Ford Shallotte responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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