Kevin McFadden
Kevin McFadden at Jones Ford Shallotte
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Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Kevin McFadden

December 21, 2024

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Employee Rating

Kevin was great to schedule my appointment and take care of my service in a timely fashion. More

by james@plantsdirectmb.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

December 20, 2024

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This was the first time I have used Jones Ford for service. Kevin was very efficient from scheduling the appointment through the call that my vehicle was ready. I will have Jones Ford service my car w More

by mbscitor
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

December 13, 2024

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Quick efficient friendly response always a good experience I will be back for new. Ties More

by candelas
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

Dec 15, 2024

Jones Ford Shallotte responded

Hi Candelas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 12, 2024

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Got the job done. Thanks for the service. Good to depend on it. Meet Christmas More

by stevebrower4
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Recommend Dealer
Yes
Dec 15, 2024

Jones Ford Shallotte responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

December 11, 2024

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Employee Rating

I went into the service center today and I asked for an oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection ( More

by mclawhornjim23
Service Price Transparency
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Recommend Dealer
No
Dec 13, 2024

Jones Ford Shallotte responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (910) 754-4341 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 14, 2024

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Timely appointment and kept me updated on what was found during my oil change and tire rotation More

by cvdrive
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2024

Jones Ford Shallotte responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 11, 2024

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Great job by everyone, should not make people do more words than they want to. More

by dufferdon
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Recommend Dealer
Yes
Dec 12, 2024

Jones Ford Shallotte responded

Dufferdon, thank you for leaving such a great review and high star rating!

November 08, 2024

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Nice clean easy to get to location. Always fast car service and good customer service. More

by mollyoctavia
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

We appreciate your feedback of our Staff's outstanding service!

November 08, 2024

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Employee Rating

Great customer service and good work on my vehicle. Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up More

by martysurf83
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 07, 2024

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Employee Rating

great family run business! thanks and we choose Jones Ford first. They can do it all including new tires at competitive prices More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

Hi Happy, thank you for taking the time to leave a review for us at Jones Ford. We're happy we could meet your expectations!

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