There was wire lose that caused the low battery light to
come on. This should have been detected before we brought the car
come on. This should have been detected before we brought the car
More
by JAZZFLUTE
Verified Customer
Verified Customer
Feb 21, 2022 -
Indy Honda responded
Hello,
Your feedback is important to us and I would like the opportunity to speak with you to learn more about the loose wire and the battery light. Would you please reach out to me at a time that is best for you to discuss this in further detail?
Thank you,
David Piercefield
General Manager
(317) 887-0800
A very responsive and knowledgeable staff. All requested
services were provided and completed on time.
services were provided and completed on time.
More
by Dario1973
Verified Customer
Verified Customer
Jan 23, 2022 -
Indy Honda responded
Thank you for your 5-star review, we really appreciate it! We are happy to hear you were satisfied with the services you receive from us. Thank you for choosing Indy Honda and we look forward to having you back!
The place has declined in their service. I was given the
run around by Keith about my tires
Once
Communication is very poor now when giving updates or status of service or initial set up.
The ladies at t
run around by Keith about my tires
Once
Communication is very poor now when giving updates or status of service or initial set up.
The ladies at the pay desk are often unfriendly.
Quality of work too has declined.
More
by MGEL32477
Verified Customer
Verified Customer
Other Employees Tagged:
Heath Grepke
Jan 26, 2022 -
Indy Honda responded
Hello,
I appreciate you sharing your feedback and I would like the opportunity to speak with you in regard to your service visit, the customer service you received as well as the level of communication you shared. Would you please reach out to me at a time that works best for you to discuss this further?
Thank you,
David Piercefield
General Manager
(317) 887-0800
Tech service was great. Price increases every single time
I have my vehicle serviced here.
I have my vehicle serviced here.
More
by twilson031793
Verified Customer
Verified Customer
Jan 11, 2022 -
Indy Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great service and they dropped us off and picked us up
from the mall while they were working on our car. Thank you! Everything was repaired perfectly
from the mall while they were working on our car. Thank you! Everything was repaired perfectly
More
by FRANKSFINELEATHER
Verified Customer
Verified Customer
Jan 10, 2022 -
Indy Honda responded
Hello, thank you for sharing your positive feedback about our Service Department here at Indy Honda. We are pleased to learn of your experience and look forward to servicing your vehicle again in the future.
Kevin provides excellent service completion. If I want
service completion, I request Kevin.
This survey is getting on my nerves. It is supposedly just a few minutes, but your indicated I can't submit un
service completion, I request Kevin.
This survey is getting on my nerves. It is supposedly just a few minutes, but your indicated I can't submit until the red areas aren't updated?
More
by PETERSDEE2
Verified Customer
Verified Customer
Jan 08, 2022 -
Indy Honda responded
Thank you for your review. We are so pleased you enjoyed your visit to Indy Honda! It means the world to see we have earned your trust in our Service Department!
After a standard check-up and oil change, our car began
leaking oil and/or fluids. Previously that had not been the case. When we returned the car to the service center, they reported there was no leak a
leaking oil and/or fluids. Previously that had not been the case. When we returned the car to the service center, they reported there was no leak and that it was probably residue left over from the service. The car continues to leak fluids at a prodigious rate. I begin to lose faith in the service personnel of this dealership.
More
by SMSTROUDS
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser
Jan 24, 2022 -
Indy Honda responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service.
They did a good job to have my car fixed in time. I did
have some problems with them not calling me and giving me updates regarding my warranty and what was covered.
have some problems with them not calling me and giving me updates regarding my warranty and what was covered.
More
by MARGARITASUE7
Verified Customer
Verified Customer
Dec 23, 2021 -
Indy Honda responded
Margarita, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Indy Honda, we will be sure to keep up our timely services and courteousness.
Good service, wait area is clean and has wifi so I could
connect and complete my office work. Overall good experience.
connect and complete my office work. Overall good experience.
More
by POONAM.MAYAL
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich
Dec 16, 2021 -
Indy Honda responded
We appreciate your business and our team looks forward to serving you again soon!
Always helpful and ask before changing work to be done or
not. Always explain aNy anything needed!
not. Always explain aNy anything needed!
More
by DSACHS1
Verified Customer
Verified Customer
Dec 05, 2021 -
Indy Honda responded
We are always happy to receive great feedback. Please let us know if we can be of any further assistance. Safe travels!
Dec 05, 2021 -
DSACHS1 responded
I have answered that I could answer. I don’t know all the people, I didn’t stay for the complete. I had been was had a very nice lady to my daughters house until the work was done and I was picked up to return the garage to pick my car.