I brought my car to the Indy Honda Service Bay because a
panel light was illumined indicating that my tire pressure was low. Indy Honda diagnosed the problem and remedied it. Kudos for Indy Honda!
panel light was illumined indicating that my tire pressure was low. Indy Honda diagnosed the problem and remedied it. Kudos for Indy Honda!
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by RJDEGGES
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz
Jan 21, 2020 -
Indy Honda responded
Thank you for leaving us this great review, RJ! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care!
Sincerely, David Piercefield - General Manager - (317) 887-0800
Jeff Mc Neeley is the best! Always willing to go the extra
The dealership is well represented by it's service department.
You feel secure in the knowledge that they only recommend what is needed.
The ser
The dealership is well represented by it's service department.
You feel secure in the knowledge that they only recommend what is needed.
The service department, in particular Jeff Mc Neeley, is the reason I purchased by second CRV from INDY HONDA.
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by PHILJUDY75
Verified Customer
Verified Customer
Other Employees Tagged:
Pamu Mand
, Jeff McNeeley
Jan 21, 2020 -
Indy Honda responded
Thank you for the feedback! We are happy to hear about your positive experience at Indy Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely, David Piercefield - General Manager - (317) 887-0800
Excellent service
Had leaking radiator and hoses replaced and had the oil pan resealed. Also completed an oil and filter change due to the oil needed to be drained prio
Had leaking radiator and hoses replaced and had the oil pan resealed. Also completed an oil and filter change due to the oil needed to be drained prior to the installation of the oil pan gasket. I worked with Service Writer Kevin McDaniel. He kept me informed of the status and progress of the program. Kevin does an outstanding job in a professional manner making the whole process go very smoothly.
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by AVIATORCW4
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
Hello and thank you for your kind words! Kevin is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future!
Sincerely, David Piercefield - General Manager - (317) 887-0800
Oil Change
I had an appointment Saturday morning for an oil change and tire rotation. In and out within 45 minutes. Good service, pleasant staff, and nice wait
I had an appointment Saturday morning for an oil change and tire rotation. In and out within 45 minutes. Good service, pleasant staff, and nice waiting room.
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by DJHENDERSON4
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
Thank you for the review, DJ. We appreciate you taking the time to write about your experience. The weekend service is especially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care!
Sincerely, David Piercefield - General Manager - (317) 887-0800
I’m usually happy with my service but this time I was
disappointed 😞 with the service..: The guys working on my car didn’t tighten some bolts or not and my car sound and riding really hard when I left..
disappointed 😞 with the service..: The guys working on my car didn’t tighten some bolts or not and my car sound and riding really hard when I left... When they realize this call back in to fix ... It really made different but the service guy was trying today to say my car was riding and sounding
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by ermakincy
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely, David Piercefield - General Manager - (317) 887-0800
satisfied
I have used this service dept. several times and have been pleased each time, they are courteous, and I wait in customer lounge. They are very prompt
I have used this service dept. several times and have been pleased each time, they are courteous, and I wait in customer lounge. They are very prompt getting work done.
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by W.TUNGATE
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, David Piercefield - General Manager - (317) 887-0800
Warranty work to replace vent cover
Everything went well. Had to replace a vent cover. Was still under warranty, so there was no charge for this service. Also need an alignment done
Everything went well. Had to replace a vent cover. Was still under warranty, so there was no charge for this service. Also need an alignment done
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by TAMMY27
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Sincerely, David Piercefield - General Manager - (317) 887-0800
Kevin was very helpful and courteous. I truly appreciate
the service team as they take great care of my cars.
I will continue to be a service client.
the service team as they take great care of my cars.
I will continue to be a service client.
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by LGJOHNSON07
Verified Customer
Verified Customer
Jan 21, 2020 -
Indy Honda responded
Thank you for your great review, LG! We're glad to have Kevin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, David Piercefield - General Manager - (317) 887-0800
These guys are great! I had a warranty item fixed just a
couple of weeks ago, then came back for a new battery and they’ve been so helpful and friendly each time. Jeff was my guy this time... very friendly
couple of weeks ago, then came back for a new battery and they’ve been so helpful and friendly each time. Jeff was my guy this time... very friendly and professional! Thanks to all of you! You truly deserve the recognition!!!
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by TONYPULLIAM
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jan 21, 2020 -
Indy Honda responded
Thanks for the great feedback, Tony. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Sincerely, David Piercefield - General Manager - (317) 887-0800
1500 mile service
I like having an appointment they took me right away excellent work excellent time In competitive cost.
Very convenient for me nice very nice. I real
I like having an appointment they took me right away excellent work excellent time In competitive cost.
Very convenient for me nice very nice. I really recommend this place.
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by HELEN
Verified Customer
Verified Customer
Other Employees Tagged:
Marshall Wilson
Jan 21, 2020 -
Indy Honda responded
HELEN, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again.
Sincerely, David Piercefield - General Manager - (317) 887-0800
Jan 21, 2020 -
Indy Honda responded
Helen, we appreciate your review! We're glad that we could provide you with quick, hassle-free service. Thank you for your business; just let us know if there's anything else we can do for you.