great service
Kevin in great and so upbeat. He gives all information regarding what will be done and how long to expect to wait.
Right on time as Kevin stated and
Kevin in great and so upbeat. He gives all information regarding what will be done and how long to expect to wait.
Right on time as Kevin stated and he texted me once the car was ready.
More
by ONESAMMY98
Verified Customer
Verified Customer
Jun 17, 2020 -
Indy Honda responded
We are happy to know that you had a good experience with us and that Kevin provided good customer service. We will make sure to share your kind words with Kevin and we hope to see you again soon!
Getting my Honda serviced is always a pleasant experience
here. They’re very efficient, and always helpful. Kevin and Jeff are great and always make me feel welcome!
here. They’re very efficient, and always helpful. Kevin and Jeff are great and always make me feel welcome!
More
by stephaniefields
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jun 17, 2020 -
Indy Honda responded
Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and that our team was efficient and helpful, especially Kevin and Jeff. We appreciate your business!
oil change and I need tire and a tune up.
it seems like in the past they would push services which made me want to go somewhere else. Now they point out what is need and there is no pressure.
it seems like in the past they would push services which made me want to go somewhere else. Now they point out what is need and there is no pressure. I appreciate that!
More
by mattstrack
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jun 16, 2020 -
Indy Honda responded
Thank you for the positive review and rating! We are delighted to know that you had a recent good experience with us and we hope that you will continue to choose us as your dealership!
The staff were very helpful and friendly and kept me
informed throughout the process of getting my car fixed. However, the car did break down later that day while I was on the highway. So take that as y
informed throughout the process of getting my car fixed. However, the car did break down later that day while I was on the highway. So take that as you will.
More
by hresnick22
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz, A possibly new employee, had an unusual name possibly beginning with J? He was great, 5 stars.
Jun 13, 2020 -
Indy Honda responded
Thank you for sharing your feedback about our level of customer service. We always want to do what we can to ensure our customers are well taken care of. I regret to find you experienced any issues with your vehicle and I would appreciate the opportunity to better understand what happened. Would you mind reaching out to me directly when you are available?
Best,
David Piercefield
General Manager
(317) 887-0800
fix a flat tire
The service was great. Kevin is very nice to work with. However, I'm puzzled why I was the only person at Indy Honda wearing a mask. No employees o
The service was great. Kevin is very nice to work with. However, I'm puzzled why I was the only person at Indy Honda wearing a mask. No employees or other customers were wearing one. We still have a pandemic going on and it can be deadly esp for older folks. I hope no one at Indy Honda gets the virus. Stay safe!
More
by ELISEWOLF2
Verified Customer
Verified Customer
Jun 15, 2020 -
Indy Honda responded
Hello,
Thank you for your overall positive feedback about the services received. I would appreciate the chance to connect with you regarding your concerns related to public health safety. Please contact me at your earliest convenience.
Best,
David Piercefield
General Manager
(317) 887-0800
Always very courteous and prompt with service and oil
change. Kevin was very helpful and answered my questions . The place is always clean and organized when I wait.
change. Kevin was very helpful and answered my questions . The place is always clean and organized when I wait.
More
by TACKITTIV
Verified Customer
Verified Customer
Jun 12, 2020 -
Indy Honda responded
Thank you for taking the time to share your courteous and prompt service experience with Kevin! It was our pleasure to work with you, and we look forward to working with you again in the future.
Thank you for the wonderful service from Indy Honda!
Kevin, the service person who checked me in was very polite and quick, no wait to get checked in. Jeff, another service person is also very pleasan
Kevin, the service person who checked me in was very polite and quick, no wait to get checked in. Jeff, another service person is also very pleasant and quick to offer help. Thank you Indy Honda for the best service!
More
by Theresa
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, John Weaver
Jun 11, 2020 -
Indy Honda responded
Theresa, thank you for taking the time to share your wonderful service experience with John, Kevin, and Jeff went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to working with you for years to come!
I had a great experience getting my oil changed. I
appreciate the changes made in the waiting area with the seats more spread out. Thanks
appreciate the changes made in the waiting area with the seats more spread out. Thanks
More
by JACKIE.FUCHS
Verified Customer
Verified Customer
Jun 11, 2020 -
Indy Honda responded
Jackie, thank you for taking the time to share your excellent experience with Kevin! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
Kevin was very pleasant and efficient in checkin and
checkout. The oil change and tire rotation were completed within in the time Kevin gave me at checkin.
checkout. The oil change and tire rotation were completed within in the time Kevin gave me at checkin.
More
by RJRUSTER
Verified Customer
Verified Customer
Jun 09, 2020 -
Indy Honda responded
Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
Trusted
I feel confident when my Accord is repaired at Indy Honda. I am grateful for the coupons I receive in the mail and that I was able to apply towards t
I feel confident when my Accord is repaired at Indy Honda. I am grateful for the coupons I receive in the mail and that I was able to apply towards this repair.
More
by Kaz
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jun 09, 2020 -
Indy Honda responded
Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.