Kevin Kartchner
Kevin Kartchner at Autonation Subaru Carlsbad
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Kevin Kartchner

Express Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Kevin Kartchner

December 21, 2024

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Employee Rating

I didn’t interact with Subaru but I imagine they would be great to work with. I love dealerships in general as they are always looking out for my best interest. More

by Lord Balzac
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joseph Montoya , Lester Cochran, Chris DeSalvo, Melissa Freese, Haleigh Graham, John Loss, Dallas Pohto, Parker Rutherfurd, Filip Wisniewski

May 31, 2023

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The folks at Bob Baker made my day with quick and efficient service. Express service was much appreciated. You guys rock! More

by GARDENGODDESS365
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Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski

Jun 02, 2023

Autonation Subaru Carlsbad responded

We're glad you enjoyed the quick and efficient express service at Bob Baker Subaru! Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you again soon!

May 29, 2023

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Employee Rating

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then More

by Mskasmith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski

May 31, 2023

Autonation Subaru Carlsbad responded

We are happy to hear about your experience at Bob Baker Subaru! Kevin sets a great example of a courteous and professional employee with his excellent customer service. It means the world to us that you felt valued as a customer. We appreciate your support and look forward to seeing you for your next appointment. Thank you!

May 31, 2023

Mskasmith responded

I appreciate your response. I do want to add that one of the reasons I like Bob Baker Subaru is that I have had only positive interactions with ALL the employees I have met there—from the initial contact in the outside lot to taking the vehicle in for service. Every single person has reflected a sincere commitment to your company and the Subaru brand!

May 11, 2023

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Employee Rating

Easy, quick and straightforward I like that I can easily check in and all of my information is stored and ready to go. More

by KIMWGARCIA760@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kartchner

May 15, 2023

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! We appreciate you trusting the Bob Baker Subaru team with your service needs and look forward to seeing you next time!

May 09, 2023

Dealership Rating
Employee Rating

5 Everything was smooth and done right. I'm done. I was kept informed of work progress. Car was done when promised. More

by GKR2
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kartchner

May 11, 2023

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle! We appreciate you taking the time to share your experience and hope we can be of service to you again in the future!

April 23, 2023

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Friendly staff, easy scheduling & RE-scheduling. Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). More

by SHARON-SIEGFRIED
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Recommend Dealer
Yes
Apr 25, 2023

Autonation Subaru Carlsbad responded

Thanks for the review, Sharon. We hope our Bob Baker Subaru team can be of service to you again in the future!

April 14, 2023

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courtesy friendly and prompt with excellent service. Definitely will recommend Bob baker to family and friends More

by KELLIejenkin
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Recommend Dealer
Yes
Apr 17, 2023

Autonation Subaru Carlsbad responded

Thank you for the kind feedback about your recent visit here at Bob Baker Subaru! We appreciate you recommending us to your friends & family and hope you won't hesitate to reach out if we can be of service again in the future!

April 11, 2023

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Employee Rating

Easy to setup appointment, and great assistance. They were clear on what had to be done. More

by JOSESANCHEZ01
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Recommend Dealer
Yes
Apr 13, 2023

Autonation Subaru Carlsbad responded

Thank you for sharing your experience! We hope our Bob Baker Subaru team can be of service to you again in the future!

April 05, 2023

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Employee Rating

Great customer experience - able to wait at the lounge at a considerable amount of time! More

by PMT1007
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Recommend Dealer
Yes

Other Employees Tagged: Parker Rutherfurd

Apr 06, 2023

Autonation Subaru Carlsbad responded

We appreciate your kind words and hope we can see you again for a five-star experience! Please don't hesitate to reach out if you have any concerns to share with our team. Thank you! - Bob Baker Subaru

March 20, 2023

Dealership Rating
Employee Rating

Friendly staff. Professional attitude. Easy to schedule. Easy to get in and out. Job well done. More

by KLAUSMOM1
Service Price Transparency
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Recommend Dealer
Yes
Mar 22, 2023

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! Our Bob Baker Subaru team looks forward to serving you again in the future!

1

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