I really enjoy helping people pick out their new car and see how happy they are driving it home. I have been with Cavender Cadillac for a 10 year's now and it is a great organization to work for. Not only I am wanting to help now but also many years to come. Please stop in and see me and allow me the opportunity to earn your business and become apart of the Cavender family. I have been in the automobile industry for 25 years now.
Read moreDealership Experience
13 yrs, 3 mos
Languages Spoken
English
55 Reviews
Write a Review55 Reviews of Kevin James
December 17, 2024
Not a pleasant experience. We tried to buy a demo vehicle from the dealership on line. A price was quoted on both the vehicle and trade-in and we had come to an agreement. Then We tried to buy a demo vehicle from the dealership on line. A price was quoted on both the vehicle and trade-in and we had come to an agreement. Then the rug was pulled out from underneath us. All we were told was that they had made a cost of vehicle mistake and all they could do was apologize. We had put a lot of time and effort into researching this vehicle and going to see it, securing financing and none of that was taken into consideration. When we asked we could speak to a manager we were told that somebody would call us however we never received a call. They don’t seem to care about their customers. We bought here in the past and it was decent. This time we ended up buying a vehicle from Culvert in Austin. Very disappointed! Buyer beware of smoke and mirrors!!! More
Other Employees Tagged: Manager Hector De Jesus - On Line Sales Julian Sanchez - Salesman Name on Quote Kevin James
October 06, 2024
Excelent service and great work. They take care of all the details and make sure you are well cared for. They take care of all the details and make sure you are well cared for. More
Other Employees Tagged: Martin Vara, Patrick Callihan, Diego Morales, Russell Johnson, Chris Jones, William Gates , Carlos in Service
May 15, 2024
Carlos is the best. He takes excellent care of my automobile. He is kind and gracious. Carlos gives me confidence that my automobile is always in top form. I can’t say He takes excellent care of my automobile. He is kind and gracious. Carlos gives me confidence that my automobile is always in top form. I can’t say enough good things about my experiences with Cavender Cadillac 1604. More
December 06, 2023
The remodeling of the dealership has been very hard to get your car fixed. If you complain non NON of the managers are ever available or will call back. Not the service manager or the general manager. Now get your car fixed. If you complain non NON of the managers are ever available or will call back. Not the service manager or the general manager. Now you can’t even call the service department. When you call Cavender Cadillac service department you are sent to a call center. What a joke. Made an appointment with them and requested a loaner car. When I arrived no loaner. When it takes 8 months to get a windshield bezel replaced and then it is installed incorrectly you have serious problems. If Mr. Cavender does not care his managers don’t care if managers don’t care nobody cares. This is my second and probably last Cadillac from Cavender. More
Other Employees Tagged: DAS Reputation Management
November 27, 2023
I Had a great experience buying both my cadillacs there this year.I would give a 5 ,but on both occasions I had to request my papaer work which took months to get ie bill of sale and everything else. this year.I would give a 5 ,but on both occasions I had to request my papaer work which took months to get ie bill of sale and everything else. More
Other Employees Tagged: Martin Vara