Kevin Hendrix
Kevin Hendrix at Southaven Honda
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Kevin Hendrix

Service Advisor

Southaven Honda

685 Goodman Road East
Southaven, MS 38671

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Kevin Hendrix

February 25, 2025

Dealership Rating
Employee Rating

This is the second time I've brought my car in and when I checked the desk to see what's taking so long, I was told my car was ready. I was told my car would be ready in 90 minutes and I was there 3 hours. More

by christerry32
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2025

Southaven Honda responded

Thank you for bringing this to our attention! We would love the opportunity to correct our mistakes. Please reach out to our Service Director Tiffany Cartwright or General Manager Chris Anderson as soon as possible at 662-655-1020.

February 23, 2025

Dealership Rating
Employee Rating

My service was fast! ! Customer service great!! Kevin kept me informed ion all that was going on with my vehicle!! Glad I got my car here More

by Shervonturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback and will be featuring it on our social media soon!

February 21, 2025

Dealership Rating
Employee Rating

Oil change was quick, and I was not pressured into buying any additional services that I did not want to More

by eonmost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Southaven Honda responded

Thank you for your 5 star review! We're so glad we were able to provide top tier satisfaction!

February 21, 2025

Dealership Rating
Employee Rating

I love going there because they always take care of me. Very good customer service More

by Tinaj50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Southaven Honda responded

Thank you so much for the kind words! We're lucky to have continued patronage from you! We appreciate the 5 star review!

February 11, 2025

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Employee Rating

Awesome customer service, great information on how best to get most useful information. Thanks again for speedy service and response time. More

by joann.mims
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Southaven Honda responded

Thank you so much for your 5 star review!

February 09, 2025

Dealership Rating
Employee Rating

Would not recommend this service center. I was given one cost and the bill was approximately $300 more than the quote. More

by Disappointed customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manager on duty did not measure up to service recovery expectations.

Feb 10, 2025

Southaven Honda responded

Thank you for bringing this to our attention! We would love to speak to you about this issue more, and hopefully resolve it! Please contact our General Manager Chris Anderson as soon as possible 662-655-1020

February 05, 2025

Dealership Rating
Employee Rating

Everyone was so nice! This was my first time at this location and I will be returning! Phillip was very nice and professional and the guys that greeted me upon arrival wer More

by kenitra100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Southaven Honda responded

Thank you so much for your lovely review! We appreciate your continued support and look forward to seeing you again soon! We loved your feedback so much that we are going to feature it on our social media soon!

February 05, 2025

Dealership Rating
Employee Rating

Very friendly and great customer service Kevin remembered us from our last visit and was very accommodating to my son. More

by marisajayryan
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Feb 08, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kevin on our team! We loved your feedback so much we will be featuring it on our social media soon!

February 02, 2025

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Employee Rating

Southaven Honda has great customer service. They are my “go-to” with all things Honda More

by 1harrysnelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Southaven Honda responded

We love to hear it! Thank you for your 5 star review!

January 31, 2025

Dealership Rating
Employee Rating

I love Southaven Honda. Great Customer Service. Always gets me right in and out on time. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Southaven Honda responded

Thank you Barb for your kind words! We appreciate your 5 star review!

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