Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8
228 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

Customer Relations Manager

3.8

228 Reviews

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228 Reviews of Kevin Harris

January 19, 2025

Dealership Rating
Employee Rating

Very polite, gave us a good deal, could have explained the features and car a little better More

by garcia65053
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

January 10, 2025

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Employee Rating

Outstanding customer service. The process was very easy and quick. Thank you to everyone who helped me More

by Layla Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Canales

Jan 10, 2025

Norm Reeves Honda Superstore Cerritos responded

That's great to hear, Layla! We're glad that you found your Honda service visit satisfying and worthwhile. To put more value into your next service appointment, review our service specials. Thank you!

January 05, 2025

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Employee Rating

Scammers unnecessary repairs Honda corporation does not take responsibility will never buy Honda again not recommended More

by marthamendi8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Tabatabai, Hossain Ahmed

Jan 06, 2025

Norm Reeves Honda Superstore Cerritos responded

We rely on customer feedback to ensure that customers like you are getting the quality service you deserve for your Honda, Martha. To discuss and resolve any outstanding issues with your car, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 23, 2024

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Got great service as always. Julie made sure everything was taken care of. Thank you More

by alohajoe. Seiter
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review! Nothing makes us happier than ensuring our customers leave with a smile. We’re always here to help keep your vehicle running smoothly!

December 20, 2024

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Christiana was and is excellent from the beginning to the very end of our car buying experience. She was very professional, and had much patience with us. I was happy Iwe were able to work with her, s More

by eddieg3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore Cerritos responded

We love to hear this positive feedback for Christina! She is definitely an asset to our team and we're glad she gave you the patience and care you deserve. At Norm Reeves Honda of Cerritos, it's important to us that every customer feels helped and supported, so we're glad that was your case. Thank you!

December 15, 2024

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Bad service with the guy Mike and I don't know their last name. They don't do nothing. What my car is set when I get it angry, an upset. That's what I do something with my car, but they don't work good enoug More

by michellepernormass262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to find out more about your service visit for your Honda, Michelle. This is a good opportunity to see what issues we can resolve so that you and other customers will enjoy five-star service. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 13, 2024

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Employee Rating

My experience at the dealership was top notch. From the test drive and trip to the storage lot to the negotiation process I felt comfortable making my purchase. Christian in finance was amazing! V More

by amyannweber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Amy! We're happy that you felt comfortable during the process and that Christian could make you understand what was required of you regarding the financing. We look forward to serving you again so feel free to use our online scheduler. Thank you!

December 07, 2024

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Employee Rating

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

December 02, 2024

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Employee Rating

I like the dealer and the service, keep up the good job and the service employee are friendly More

by jorged_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore Cerritos responded

Sounds like you had a satisfying service visit for your Honda, Jorge! We appreciate the positive feedback about our service staff and dealership and look forward to serving you in the future. Thank you!

November 29, 2024

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Employee Rating

They did an excellent job of servicing my vehicle. I would recommend Cerritos Honda Service More

by Ivan Trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore Cerritos responded

We're pleased that we could provide your Honda with the service it needed, Ivan! Thanks for stopping by, and we look forward to working with you again.

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