Kevin Green
Pre-Owned Internet Sales Manager
El Dorado Chevrolet
2300 North Central Expressway
McKinney, TX 75070
11 Reviews
Write a Review11 Reviews of Kevin Green
October 06, 2024
Long wait time. Was told 3 days after buying vehicle that i would need to pay $5200 for a torque converter replacement. I was not happy with that and asked to spea Was told 3 days after buying vehicle that i would need to pay $5200 for a torque converter replacement. I was not happy with that and asked to speak to the service manager. They were able to get the dealer in Sherman that owned it before my purchase to cover the cost as well as gave me a loaner vehicle same model. The repair took more than two weeks. I can say it works great now and all is good! More
Other Employees Tagged: Carlos Lopez , Vance, service writer
September 17, 2024
Made an appointment with a salesman to test drive a specific vehicle. Arrived promptly at 9 am from 6 hours away. Appointment was confirmed several times. Salesman had entirely wrong vehicle "ready" f specific vehicle. Arrived promptly at 9 am from 6 hours away. Appointment was confirmed several times. Salesman had entirely wrong vehicle "ready" for us. We were told that their "sister" dealership had come and retrieved the vehicle we wanted that morning for a customer to test drive. He said he would text me when he found out something. Haven't heard a word since. Got an the standard followup email from a "sales manager" claiming he wanted to ensure we had an exemplary experience, I replied with what happened. Silence. Someone else, an "internet manager" reached out to my husband who responded with what happened as well. Silence. Shameful. We went to a competitor and purchased what we wanted. I have never been treated like this before. Shameful. Never got an apology from anyone. More
Other Employees Tagged: Taylor Chandler
August 21, 2024
They said that there's nothing wrong with my truck but the check engine was on. Had Higher mechanic to plug in his laptop and found what was the problem. And a several other old codes. the check engine was on. Had Higher mechanic to plug in his laptop and found what was the problem. And a several other old codes. More
May 26, 2024
The majority of the staff greet you and are very friendly. In my experience, they are efficient and their process and are courteous in meeting the customers needs. friendly. In my experience, they are efficient and their process and are courteous in meeting the customers needs. More
May 01, 2024
I purchased a certified used car and the day after delivery the ac quit blowing. The service team is very polite and they are trying but not able to determine what the problem Is. It is making me que delivery the ac quit blowing. The service team is very polite and they are trying but not able to determine what the problem Is. It is making me question my decision and I may be looking into what my options are for this car. I would appreciate a call back. More
Other Employees Tagged: Justin Griffin
April 23, 2024
I had Kevin and Mike as my salesmen and they were very polite, funny, and patient when they didn’t have to be! They worked with me and had compassion after I found out my truck had been totaled before! De polite, funny, and patient when they didn’t have to be! They worked with me and had compassion after I found out my truck had been totaled before! Definitely recommend! More
Other Employees Tagged: Mike Hourani
December 18, 2023
Outstanding service department! I have had my car serviced there for over a decade. Ty King, Lucas and Mr Kennedy are great people. I have had my car serviced there for over a decade. Ty King, Lucas and Mr Kennedy are great people. More
Other Employees Tagged: Jas Gill, David Kennedy, Robin Brooks
December 03, 2023
Great and friendly service by Michael and service completed on time with even a car wash completed on time with even a car wash More
Other Employees Tagged: Steve Miller, Jas Gill, James Aldridge, Maury Burnett, Adnan Awadi, Phil Cartwright, David Kennedy, Pete Meuller , Casey Clapp
August 22, 2023
Service was really great thanks for everything the serviceman was great will bring my vehicle back for repairs when needed enjoyed the whole experience serviceman was great will bring my vehicle back for repairs when needed enjoyed the whole experience More
Other Employees Tagged: Steve Miller, Jas Gill, James Aldridge, Maury Burnett, Adnan Awadi, Phil Cartwright, David Kennedy, Pete Meuller , Casey Clapp
August 05, 2023
Flew from out of state to purchase my car. The car wasn’t detailed and had crumbs on back driver side floor. However, Kevin Green made sure it was taken care before drove off the lot. He took The car wasn’t detailed and had crumbs on back driver side floor. However, Kevin Green made sure it was taken care before drove off the lot. He took time to explain the car features so that I was ready to travel back. I highly recommend Kevin Green as your car salesman. He was very friendly and professional. Again, highly recommend. More