Kevin Frazier

Sales team did not pressure; however, they not want to come off price. We agreed on 2 small fixes, paid a deposit and took care of paperwork. Scheduled pickup 6 days later. Once we left, communication s come off price. We agreed on 2 small fixes, paid a deposit and took care of paperwork. Scheduled pickup 6 days later. Once we left, communication stopped. We had to instigate every progress update. They did not meet original pickup date, but we had to call them to find out. Then, the finance department called wanting final down payment. We still did not have the vehicle. After we contacted the dealership 5 times our original salesman contacted us while on vacation. The sales manager never took time to reach out. We finally picked up vehicle a week later than agreed to. We never did talk to a sales manager or general manager. Overall, it feels like the dealership - especially management- does not care about their customers. The buying process was easy but there is zero management support for the sales team. Be advised. More

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Absolutely the worst service dept. I have ever known! These people (Rob, Kevin, and brian) shouldn't never hold a position dealing with public. Deliberate lies and their practices j I have ever known! These people (Rob, Kevin, and brian) shouldn't never hold a position dealing with public. Deliberate lies and their practices just astonish me. I will NEVER go there again a deter everyone I can! I have videos, pics, and text to back what I'm saying if anyone wants or thinks of giving them business. More

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Kris Groninger was recommended by a friend and he exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! More

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Corey is the best Sells guy to ever do it! He will find the perfect car for you! #CoreyGotTheKeys #Edmartin He will find the perfect car for you! #CoreyGotTheKeys #Edmartin More

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We’ve bought several new vehicles from Ed Martin Chrysler Dodge Jeep Ram, and work with Kris each time. Super easy to work with goes above and beyond every time. I would recommend the dealership and Chris Dodge Jeep Ram, and work with Kris each time. Super easy to work with goes above and beyond every time. I would recommend the dealership and Chris every time. And an additional FYI, we use their service department as well and they’re always great to work with. More

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I purchased my truck here and I use this dealership for all the service that I have completed on my truck. all the service that I have completed on my truck. More

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Kevin does an excellent job at treating his customers with the utmost respect. He does a great job in providing the highest level of maintenance and we will most definitely continue to return to him and with the utmost respect. He does a great job in providing the highest level of maintenance and we will most definitely continue to return to him and this dealership for our needs. More

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Well, I got my tires put on in January and they bent my rocker arms on both sides where the lift goes and so much that it hits the bottom of door! I call, he sets up time to take pics of damage, and DOES N rocker arms on both sides where the lift goes and so much that it hits the bottom of door! I call, he sets up time to take pics of damage, and DOES NOT EVEN COME OUT TO MEET ME NOR TALK TO ME! Then he finally calls me back to tell me THEY DID NOT DO THE DAMAGE TO MY CAR AND ARGUES WITH ME AND SAID HE’LL STAND BEHIND DODGE OATH, AND STILL SAYING DODGE DID NOT DO THIS STILL ARGUING! A guy I work with was in car when he said all this to me! Well that’s funny as it wasn’t like that before you did the tires in January as I have pics to prove that as well! This Kevin Frazier that’s the manager is the worst person to talk to and deal with in service!! I understand as a manager you are busy as I’ve been one, but you DO NOT ARGUE AND TELL THE CUSTOMER THEY DID NOT DO THE DAMAGE! HE IS A TERRIBLE MANAGER!! I WILL SAY THAT EVERY TIME I GO IN THERE, ROB IS YOUR BEST SERVICE ADVISOR YOU’VE GOT, VERY POLITE and great with customers! Also Garcia ( last name) was very nice too today as he’s the one that helped me (as MANAGER still never came out to tell me I’m sorry for the inconvenience) and gave me the rental! I work at a prison and the inmates talk better to me than the manager! Very sad! More

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good work thanks foe all you guys do to help us stay on the road. the road. More

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I’m very happy with my purchase. Jackson helped me fulfill a dream. He went above and beyond to help me get financed. Thank you fulfill a dream. He went above and beyond to help me get financed. Thank you More

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