Kevin Frazier
Kevin Frazier at Ed Martin Chrysler Dodge Jeep Ram
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Kevin Frazier

Service Manager

Ed Martin Chrysler Dodge Jeep Ram

5500 S. Scatterfield Rd.
Anderson, IN 46013

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11 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

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11 Reviews

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11 Reviews of Kevin Frazier

December 18, 2024

Dealership Rating
Employee Rating

Corey is the best Sells guy to ever do it! He will find the perfect car for you! #CoreyGotTheKeys #Edmartin More

by Ivan C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so very much! We appreciate your kind words and business. Enjoy your Honda!

May 01, 2024

Dealership Rating
Employee Rating

We’ve bought several new vehicles from Ed Martin Chrysler Dodge Jeep Ram, and work with Kris each time. Super easy to work with goes above and beyond every time. I would recommend the dealership and Chris More

by dawnott22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so very much for your loyalty, continued business, and kind review of our sales and service team! Enjoy your new Jeep!

March 21, 2024

Dealership Rating
Employee Rating

I purchased my truck here and I use this dealership for all the service that I have completed on my truck. More

by jgropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wellons, Errol Garcia

Mar 21, 2024

Ed Martin Chrysler Dodge Jeep Ram responded

We appreciate your business and are happy to have you as part of our automotive family. If you ever need assistance or have any questions, please don't hesitate to reach out!

January 30, 2024

Dealership Rating
Employee Rating

Kevin does an excellent job at treating his customers with the utmost respect. He does a great job in providing the highest level of maintenance and we will most definitely continue to return to him and More

by slbennet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Ed Martin Chrysler Dodge Jeep Ram responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey.

April 15, 2022

Dealership Rating
Employee Rating

Well, I got my tires put on in January and they bent my rocker arms on both sides where the lift goes and so much that it hits the bottom of door! I call, he sets up time to take pics of damage, and DOES N More

by Angeltweety6969
Recommend Dealer
Yes

Other Employees Tagged: ROB IS A GREAT SERVICE ADVISOR! The guy who helped me today, his last name was Garcia and he was very nice and friendly as well! THAT IS GREAT CUSTOMER SERVICE

Apr 15, 2022

Ed Martin Chrysler Dodge Jeep Ram responded

Dear Angel; We are so sorry! Please message me with your phone number and a good time for us to call you. Our General Manager would like to understand what happened and assist you. My email is juliev@edmartin.com. Thank you!

November 09, 2021

Dealership Rating
Employee Rating

good work thanks foe all you guys do to help us stay on the road. More

by tclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much! We truly appreciate your business and your review of our dealership team!

May 31, 2021

Dealership Rating
Employee Rating

I’m very happy with my purchase. Jackson helped me fulfill a dream. He went above and beyond to help me get financed. Thank you More

by Jeffsimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Sparks

May 31, 2021

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review of Jackson, Kevin, and our dealership, Jeff! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin family, enjoy your beautiful new vehicle!

August 19, 2020

Dealership Rating
Employee Rating

Service Department is TERRIBLE!!!!! Long story short but this week I took my Grand Cherokee in for the THIRD time for the same issue. The last time is cost me $1,000 and they didn't fix the problem. They More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rob, Service Advisor

Aug 20, 2020

Ed Martin Chrysler Dodge Jeep Ram responded

Dear Julie; Our goal is always a 5-star experience and we are sorry you feel we did not deliver that to you. Please reach out to me at juliev@edmartin.com and let me know what time our General Manager Brian Burke can reach out to you tomorrow morning. Thank you very much.

February 01, 2020

Dealership Rating
Employee Rating

This Dealership is the best around! They go above and This Dealership is the best around! They go above and beyond to take care of the Customer. Kevin is awesome! As stated, and truth, “The only n More

by todklo02
Recommend Dealer
Yes

Other Employees Tagged: Chris Hamrick, Randy White, Lori (Receptionist)

Feb 01, 2020

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much for your review of our team and dealership! You have made our day!

August 29, 2018

Dealership Rating
Employee Rating

Dismissive General Manager Advice from JCC, work out with EM. Talked to Brain once , he doesn’t return calls & MIA for 3 hrs. rest of time. Returned home. More

by Cjay 76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Burke , Randy White, Not sure, saleman & F&I

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