Kevin Fitzpatrick

The service experience at Herb Chambers Chevrolet of Danvers is always top notch! I purchased my vehicle here have been coming to this dealership for all my vehicle-related needs since 2021. The Service Danvers is always top notch! I purchased my vehicle here have been coming to this dealership for all my vehicle-related needs since 2021. The Service Department staff is friendly, professional, and attentive to my service-related concerns. When I make appointments, they are flexible if I am running late, quick to help me find a solution, and are very understanding in getting my vehicle in to be service and out in a timely fashion ensuring everything has been checked properly and accordingly. Any concerns regarding my vehicle, they make me aware and ensure that I fully understand what is going on and how the matter can be resolved. I can go to any local car service company closer to home, but I prefer the great service I receive at Herb Chambers Chevrolet of Danvers. Well worth the 30–45-minute drive for proper service. More

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My experience at the dealership was great. Salesman Kevin was professional, efficient, Helpful. I highly recommend. Salesman Kevin was professional, efficient, Helpful. I highly recommend. More

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Horrible horrible service department. Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left m Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left me with paying over $1900.00 to enterprise. Truck brought back again same issues, to be told nothing is under warranty it’s maintenance work now. The worst service manager Jose! Plays games! Lies! Telling me he is getting deductions from his personal pay because extended warranty only wanted to pay for after market parts & he wouldn’t allow that! So he is paying the difference. This is not the end of me letting others know not to go here. I have service records & more for proof & so others will not make the same mistake going here! More

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Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you. Only was there for an hour always asking for other things they can do for you. More

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Kevin was professional, honest, and a pleasure to work with. He helped us find all the discounts we could qualify for. We didn’t feel unpleasant pressure and reached a fair deal. Really happy with our exp with. He helped us find all the discounts we could qualify for. We didn’t feel unpleasant pressure and reached a fair deal. Really happy with our experience! More

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Service staff are great and easy to deal with. I’ve never been disappointed. Thank you. I’ve never been disappointed. Thank you. More

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Everyone was so friendly and outgoing and made you feel welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer More

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Everyone we passed were pleasant. It was nice to take my dog Brady in. Everyone loved him. It was nice to take my dog Brady in. Everyone loved him. More

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Very helpful in regards too fixing the problem as quickly as they can in a timely manner as they can in a timely manner More

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Because Kevin Fitzpatrick did so many things very well, I don’t know where to start … outstanding service, enthusiasm, efficiency, prompt and informative communication, relentlessly driving the process from don’t know where to start … outstanding service, enthusiasm, efficiency, prompt and informative communication, relentlessly driving the process from beginning to end. Thank you, Kevin! Eduart Lela, your friendliness and precise phone call convinced us that doing business with your dealership (1.5hrs away from home, passing many other Chevy dealerships on the way) is the best thing to do. Thank you, Eduart! More

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