Kevin Eng
Kevin Eng at Sierra Honda
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Kevin Eng

Service Advisor

Sierra Honda

1450 S. Shamrock Ave
Monrovia, CA 91016

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5.0
314 Reviews
5.0

314 Reviews

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314 Reviews of Kevin Eng

November 27, 2024

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Employee Rating

I have been a customer at Sierra Honda for years and one of the reasons I keep returning is because of Kevin Eng in service. More

by rosannamoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Sierra Honda responded

Thank you for your lovely feedback, Rosanna! We're pleased you continue to receive the best care and guidance from Kevin and our awesome team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

November 26, 2024

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Employee Rating

When driving into dealership everything went smoothly from writing up the expected items to be done to picking up car when done More

by stanleeyyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you at your next appointment!

November 24, 2024

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Employee Rating

Kevin and Andrew exceeded my expectations and made me feel valued. They both are true assets to your company. This kind of customer care is what made me start to go to Monrovia Honda. More

by vmgoss
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 25, 2024

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin and Andrew provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 23, 2024

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My first time back so i don’t have much to say but I like the location More

by SYRIAMBOY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 25, 2024

Sierra Honda responded

Thank you for taking a moment to rate our dealership. We look forward to working with you again the next time we may be of service!

November 23, 2024

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Employee Rating

As always an incredibly painless process. Kevin was amazing got me checked in easily. Within a timely manner I was informed that my vehicle was ready after the service was completed. An overa More

by SHAUN MORELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Sierra Honda responded

Shaun, thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs.

November 23, 2024

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Employee Rating

Very patient and the advisor Yessi explained the process to understand what was being done More

by BERTHA_CASTELLANO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yessi - Advisor

Nov 25, 2024

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance, Bertha! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 23, 2024

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Employee Rating

Kevin Eng is a very good service advisor. Overall satisfied with the service experience. Highly recommend. More

by GEORGE@MACADVANCE.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 25, 2024

Sierra Honda responded

George, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

November 21, 2024

Dealership Rating
Employee Rating

Kevin Eng is the best Service Advisor I've ever met with very kind attention and quick response...Highly recommend him to everybody... SIERRA Honda of Monrovia has shown to me as the great service dealersh More

by cofelixco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Nov 22, 2024

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. We look forward to ensuring the same circumstances at your next appointment!

November 17, 2024

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Employee Rating

Very excellent and their service department and very well and explaining what needs to be done to my car so I just love it very much More

by MARGO91010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

November 17, 2024

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Employee Rating

Great service and amazing prices will definitely come back. Karen was a great saleswoman and knew how toner my needs More

by KARAKOUZIAN.ROUPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Sierra Honda responded

Thanks for letting us know Karen did a great job! Making your dealership visits convenient and valuable are our top priorities. We hope to do the same when we see you again!

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