Kevin Eng
Kevin Eng at Sierra Honda
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Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
388 Reviews
5.0

388 Reviews

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388 Reviews of Kevin Eng

February 19, 2025

Dealership Rating
Employee Rating

Kevin always provides the most outstanding customer service. He’s very helpful and very detailed as to the kind of service my car needs. Sierra Honda is lucky to have him. I always make sure to let him More

by MMART1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

February 18, 2025

Dealership Rating
Employee Rating

Kevin Eng was amazing and super helpful he answered all my questions clearly and got me any information I needed . I went in for a recall and they did it well and was ready when they estimated . I had a gr More

by INDA.KATHRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Sierra Honda responded

Inda, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is friendly and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

February 17, 2025

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Employee Rating

Extremely professional-constant feedback and great customer service.Full details of the repairs addressed with me. More

by PAREKHB133
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 18, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

February 15, 2025

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Employee Rating

The service was to address the recent recall on Honda Civics. While it some months for the dealership to get the part(s) and address the recall the service itself went off without a hitch. Kevin Eng pr More

by dooplawnshay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 14, 2025

Dealership Rating
Employee Rating

Great service, quick, helpful, explained clearly, polite, courteous , efficient, clean waiting area (a little more room would be super) More

by JONMEG04
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Jon! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

February 13, 2025

Dealership Rating
Employee Rating

Fast for what needed to be done! Thank you very much - see you next time bye! More

by DMWINNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient service team. We wish you pleasant travels until we may be of service to you again!

February 09, 2025

Dealership Rating
Employee Rating

Kevin is very professional and very knowledgeable and I’m very happy with him and every time I go I make sure that he’s the one who supports me on the More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 10, 2025

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

February 09, 2025

Dealership Rating
Employee Rating

Kevine kept me informed of the progress of my car on a timely basis. He always treats me like a very import customer. More

by AVDOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

February 08, 2025

Dealership Rating
Employee Rating

Kevin was helpful and explained any question I had for him. And they finished my car service earlier then expected. More

by DARRENMEDINA26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Haro

Feb 10, 2025

Sierra Honda responded

Darren, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 08, 2025

Dealership Rating
Employee Rating

I was very pleased with the service provided by Kevin. He kept me informed every step of the way. More

by AVDOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

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