Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
450 Reviews
5.0

450 Reviews

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450 Reviews of Kevin Eng

June 03, 2025

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Employee Rating

Always great customer service. I never feel rushed and things are explained in a way I understand More

by MPBANUELOS13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Jun 03, 2025

Sierra Honda responded

We're really pleased the Sierra Honda team continues to earn your confidence and trust with their diligence, transparency, and support. Thank you for your positively glowing feedback!

June 02, 2025

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Kevin Eng is consistently an excellent, awesome service man. He is the best. He is informative and kind. He explains and helps. Kevin is like FAMILY! I only bring my car in for servicing when he is wo More

by KIMA7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado , Brandon C from Sales

Jun 03, 2025

Sierra Honda responded

Kim, we appreciate your 5 stars for Kevin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

June 01, 2025

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Very helpful, answered all my questions. Delivered service timely. Recommended only necessary services. Kept me informed. More

by RTEVAN02
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

Sierra Honda responded

We're so happy to know your service visit was straight-forward and stress-free. Thank you for letting our team be of service to you, and please think of Sierra Honda the next time you have any automotive needs.

June 01, 2025

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Kevin was friendly, clear, and professional. The service was very quick with no surprises. Will be back with Kevin as my advisor. More

by pjhoen
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

June 01, 2025

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KEVIN ENG IS THE BEST! He is always so kind and knowledgeable. He always gives me awesome service. Thank you More

by 6RAGENMILLERS
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Recommend Dealer
Yes
Jun 03, 2025

Sierra Honda responded

We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

May 30, 2025

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As always Kevin does a great job in informing me what is wrong with my card, price and getting it completed in a timely manner. More

by Annie
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Recommend Dealer
Yes
Jun 03, 2025

Sierra Honda responded

Thanks for your fantastic review, Annie! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for the best service!

May 29, 2025

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Employee Rating

Full of lies if you ask me. They said the two massive woofers in the cargo area (which are 10’ could be causing my vehicle or slide from side to side when going over reflectors More

by localshoreman1
Service Price Transparency
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Recommend Dealer
No
May 30, 2025

Sierra Honda responded

I'm so sorry this experience failed to meet your expectations. If you wouldn't mind getting in touch with me directly, I'd appreciate the chance to discuss your concerns and see if there is anything I can do to assist you. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

May 26, 2025

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Sierra Honda of Monrovia did best for me. So I was able to know about my car. More

by light4gentiles
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 28, 2025

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 23, 2025

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Employee Rating

Kevin always treats me like I was a part of his personal family, all while being totally professional. I love Sierra Honda because I love Kevin and Brandon. They make doing business with Honda easy and fu More

by KIMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon C from Sales

May 23, 2025

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Kevin and Brandon are both great people to work with, and we appreciate your recognition of their excellence. We appreciate your continued business!

May 23, 2025

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Employee Rating

It was a very nice comfortable experience with the new dealership location. It was long overdue. More

by charles.montoya
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Sierra Honda responded

Hi, Charles! Thank you for your comments on our brand new facility. We're pleased your visit was comfortable and pleasant. We wish you safe summer travels until we may assist you again.

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