Kevin Douglas

Explanations of the car in question are handled with prompt, clear language and the goal of the sales person was to be helpful. My questions about adding a portable CD player for Audio books were taken prompt, clear language and the goal of the sales person was to be helpful. My questions about adding a portable CD player for Audio books were taken seriously- they even looked up the item on Amazon to ensure that we were talking about the same thing. It took a very long time to reach "the chair" in the finance office on this Saturday, but once inside the office, the tasks (no financing - cash purchase) were handled efficiently and the service package options were eplained thoroughly.. Yorman was patient with my questions and ignorance about Apple Audio apps, and the Audi app. He quickly navigated the cleaning and installation of S-5 winter (rubber) mats from my trade in convertible to this new one. He could not have been more helpful and gracious! --> 5-stars. I do not see any pictures of women in the sales column below. Hmmmm.... More

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