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Kevin Dorsey
Kevin Dorsey
Customer Relations Manager
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
11 Reviews
Dealership Experience
4 yrs, 11 mos
11 Reviews of Kevin Dorsey
November 18, 2022
Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never ever disappoint you. You pay more for a car for a better experience but here at schamburg range its all about screwing customers just so they can hit their goals and make money. Purchased a 2021 Velar with 8k miles paid 80k out the door. Brakes were bad on the car and dealership advised that wifey drives the car with shaky brakes. Drove for a week, still same issue so really had to beg the dealership to change the brakes. They changed the pads only and didn't touch the rotors. Car still shakes and vibrates on braking and it is very dangerous for the wifey to be driving 90 miles a day daily with bad warped rotors. Stay away from this dealership and save yourself some time, effort and energy and pick a different range dealership. More
by Ali Athar
Other Employees Tagged: Ken Ferrari, John Nelson, Stephen Pavlik, Christian Csavoy, Luis Guizar, Tom Palm, Carlo Alvar, Sam Badro , Raul Tomsa
July 17, 2022
Excellent experience dealing with their team from the start to finish. Highly recommend this dealership to anyone searching for a new vehicle. start to finish. Highly recommend this dealership to anyone searching for a new vehicle. More
by Gsteel
Verified CustomerOther Employees Tagged: Darren Little, Raul Tomsa
May 26, 2022
Amazing service and communication. So thoughtful and helpful throughout the entire process. I felt genuinely supported and as if they were actually happy for me. So thoughtful and helpful throughout the entire process. I felt genuinely supported and as if they were actually happy for me. More
by emma.whitee19
Other Employees Tagged: KEVIN GERHARDT , Mike Buedel
May 25, 2022
Excellent fast service with expert technicians and friendly, caring and knowledgeable support team! The dealership is modern, up to date with a fabulous selection of cars. A nice touch is a beautiful friendly, caring and knowledgeable support team! The dealership is modern, up to date with a fabulous selection of cars. A nice touch is a beautiful relaxing free Wi-Fi customer lounge well stocked with snacks and soft drinks or coffee. I love this place More
by hitekfred
Other Employees Tagged: Christian Csavoy, Jennifer Pacheco, Hunter Spitzer , Ruby Ilyayeva, Gary Rosentreter
October 20, 2021
Ruby is knowledgeable and quick to respond. My sport was taken care of in a timely manner. taken care of in a timely manner. More
by ESFIT2
Other Employees Tagged: Bern Doman, John Nelson , Ruby Ilyayeva
October 02, 2021
I purchased a car from this dealership and did not like the service I received from Tom in financing. It took 2 weeks for a simple call back and the issue is still not resolve. the service I received from Tom in financing. It took 2 weeks for a simple call back and the issue is still not resolve. More
by BTHORNTON85
Other Employees Tagged: Tom Palm, Carlo Alvar, Tom Licata , Angela Nicoll
August 11, 2021
Great service! Bill Hans was very accommodating. Just wish they had a loaner available maybe next time will call ahead and reserve with Bill H and Goerge K wish they had a loaner available maybe next time will call ahead and reserve with Bill H and Goerge K More
by VLADS0
Other Employees Tagged: Bill Hans , George Katsikas, Raul Tomsa
April 17, 2021
Hi, got great deal, great experience during the process. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles. More
by INTERESTING2006
Other Employees Tagged: George Katsikas, James Russo, Alan Cherry
March 13, 2021
I was quite pleased with the service. Everyone was pleasant to deal with. The work was done efficiently The service agent was very thorough and explained everything pleasant to deal with. The work was done efficiently The service agent was very thorough and explained everything More
by teddee63
Other Employees Tagged: Ken Ferrari, John Nelson, Christian Csavoy , Jessica Cervantes, George Katsikas, Raul Tomsa, Dan Wright
April 29, 2020
Terrific experience The experience was very pleasant and professional. The deal was attractive, the car was perfect, and the entire interaction was super simple and conv The experience was very pleasant and professional. The deal was attractive, the car was perfect, and the entire interaction was super simple and convenient. Highly recommended. More
by Ian
Other Employees Tagged: Ken Ferrari , Christopher Peterson, James Russo
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