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Kevin Chan

Overview Reviews (321) Inventory (150)

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Kevin Chan

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Kevin Chan

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.9

321 Reviews

Overview Reviews (321) Inventory (150)

Dealership Experience

4 yrs, 10 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

Cantonese

English

Mandarin

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4.9

321 Reviews

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321 Reviews of Kevin Chan

October 04, 2024

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Employee Rating

Elijah was respectful, helpful and kept me informed throughout the process. Pleasure working with him. throughout the process. Pleasure working with him. More

by patmbyrne

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 04, 2024 -

Herb Chambers Lexus of Hingham responded

Pat, we're delighted to hear that Elijah provided you with respectful and helpful service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

September 27, 2024

Dealership Rating

Employee Rating

Great service ! Quick diagnostics & remedy for my 2009 es350. I always get my oil change here. Thank you ! Quick diagnostics & remedy for my 2009 es350. I always get my oil change here. Thank you ! More

by Rashaunsmith006

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elijah Marciello

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Sep 30, 2024 -

Herb Chambers Lexus of Hingham responded

Rashaun, thank you for trusting Herb Chambers Lexus of Hingham with your ES 350! We're glad to hear our team consistently provides great service. See you next time for your oil change!

September 03, 2024

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Employee Rating

Good job as usual. In and out in a reasonable amount of time. Thank you. In and out in a reasonable amount of time. Thank you. More

by lamcelane

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review of Herb Chambers Lexus of Hingham!

September 01, 2024

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Employee Rating

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

by Lfinnsrh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas McCafferty, Eric Castillo

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Sep 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

August 26, 2024

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Employee Rating

Lauren, Kevin and the Team were great. They went above and beyond to keep me updated with the status of car. I was very pleased with the Service!! They went above and beyond to keep me updated with the status of car. I was very pleased with the Service!! More

by depillolisa2

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren

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Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Lauren, Kevin, and the team provided excellent service at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience!

August 25, 2024

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Kevin is a very responsible person. He used his professional knowledge to help me solve the problem. He used his professional knowledge to help me solve the problem. More

by Kenny

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Recommend Dealer

Yes

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Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham, Kenny! Kevin will appreciate the shoutout. See you next time!

August 22, 2024

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The service was fantastic and I always feel like I am a valued customer whenever I’m there. valued customer whenever I’m there. More

by Sophie

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

Sophie, we love hearing from our happy customers! Thanks for choosing Herb Chambers Lexus of Hingham—it's always our pleasure to assist you.

August 21, 2024

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Herb chambers Lexus of Hingham is great. Kevin was excellent explaining everything I needed for the service. Kevin was excellent explaining everything I needed for the service. More

by Chingman

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear Kevin provided excellent service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

August 19, 2024

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Focused service advisor coupled with a video tour underneath the vehicle with a skilled mechanic.! Fantastic! underneath the vehicle with a skilled mechanic.! Fantastic! More

by jdanis53

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcus Karam

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Aug 20, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you enjoyed the focused service and video tour at Herb Chambers Lexus of Hingham! Thanks for sharing your fantastic experience with us!

August 09, 2024

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Employee Rating

As usual, my service experience was great. Not only was the work performed perfectly but the car was done exactly in the time frame I was quoted (which included an inspection sticker and car Not only was the work performed perfectly but the car was done exactly in the time frame I was quoted (which included an inspection sticker and car wash.) The future recommendations including prices are always very helpful. Thank you! More

by Terri

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2024 -

Herb Chambers Lexus of Hingham responded

Terri, we're delighted to hear that your service experience at Herb Chambers Lexus of Hingham was efficient and timely. Thanks for the kind words and continued trust in our team!

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Kevin Chan

Service Advisor

Herb Chambers Lexus of Hingham

321 Reviews of Kevin Chan

Dealership Inventory (150 Vehicles)

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