Kevin Cameron
Kevin Cameron at Russ Darrow Metro Mazda
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Kevin Cameron

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
16 Reviews

Helping our Guest protect Their Investment and Great Guest Service is MY #1 priority!

Industry Experience

21 yrs, 6 mos

4.8

16 Reviews

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16 Reviews of Kevin Cameron

February 17, 2025

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Employee Rating

I love Russ Darrow Mazda! The overall company is a good place to buy your next vehicle. More

by WELLNESSHELP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 16, 2025

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Employee Rating

Did not diagnose problem properly and still charged diagnostic fee and problem still persists after More

by LAJILES
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Kirsten Jones

Feb 19, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jalen Moore jalen.moore@russdarrow.com

February 15, 2025

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Great service always takes care of me when I come in always helpful best service thanks guys More

by johnbailey31976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Metro Mazda responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

February 13, 2025

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They totally bait and switched me on a price for a key fab replacement. I spent $140 to have my car towed there and they quoted me over $600 more for the same part versus over the phone. Shadey dealings i More

by dabanks4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Rueth

Feb 16, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

February 12, 2025

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Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the s More

by ASHLEYMAHNKE04
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Noah Matson

Feb 12, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ashley, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

February 11, 2025

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Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay More

by TERRI.ANGST
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd

Feb 11, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you, Terri. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 06, 2025

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Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th More

by SHIEKASTINSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 04, 2025

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great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. More

by ariana ray
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

Russ Darrow Metro Mazda responded

Hello Ariana: Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

February 03, 2025

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Employee Rating

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 thi More

by NAMUNROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth, Kirsten Jones

Feb 04, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

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Employee Rating

Great service. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience. More

by KAREIMER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba

Feb 03, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

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