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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
109 Reviews
4.8

109 Reviews

Write a Review

Industry Experience

12 yrs, 7 mos

109 Reviews of Kevin Bicknell

April 12, 2025

Dealership Rating
Employee Rating

They were curious n helpful. Treated me like I was royalty. Great service department,clean More

by doug49065
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 13, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 03, 2025

Dealership Rating
Employee Rating

Very helpful and easy to work with. Friendly staff and fast turn around time in service. More

by JEREMY FRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado

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Apr 03, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 29, 2025

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Employee Rating

My oil was changed in a timely manner and the mechanic was sure to go over all other issues he found which I appreciated m. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Mar 29, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 28, 2025

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Employee Rating

Shop & counter guys are respectful and kind. They never act rust if you ask a bunch of questions about the status of your vehicle.And Levi in sales is relatable &knowlegable. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Mar 28, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 24, 2025

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Employee Rating

VERY GOOD CUSTOMER SERVICE FROM THE MINUTE I DROPPED MY VEHICLE OFF UNTIL I PICKED IT UP. More

by DROLLINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Mar 25, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 22, 2025

Dealership Rating
Employee Rating

Great service. . everyone was friendly and I was in and out withing a reasonable time. More

by cmderosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Mar 24, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. Marr, Kevin, and Albert appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 14, 2025

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Employee Rating

They do a great job! Like all the guys there very helpful and knowledgeable. Always get we right in! More

by GAN006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Joe was a great guy too!!

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Mar 14, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 11, 2025

Dealership Rating
Employee Rating

Been doing business with Lithia since 2005 with the purchase of my Neon. Then 2011 I bought my Toyota Tundra. I have 158,000 miles and still going strong. Thank you for your service! More

by ROCHOA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

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Mar 11, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 07, 2025

Dealership Rating
Employee Rating

Always dependable gets work done very efficently and on time. Explains service needed and service completed and answers any questions you may have in full datail. I would recomend klamath toyota as a very More

by St
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Maldonado

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Mar 07, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2025

Dealership Rating
Employee Rating

Fast and courteous very easy to do business with. Loved their smiles and the coffee. More

by n8namy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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