Kevin Bell
Kevin Bell at Lexus of Milwaukee
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Kevin Bell

New Car Sales Manager

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Kevin Bell

December 23, 2024

Dealership Rating
Employee Rating

I cannot say enough about this dealership! Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew More

by Sherri B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2024

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you, Sherri! We hope we can continue to be of service to you down the road!

December 23, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo More

by 199293749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 25, 2024

Lexus of Milwaukee responded

Hello, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am reaching out personally to apologize for the recent experience you had during your sales appointment at Lexus of Milwaukee. I am truly sorry for the inconvenience and frustration you experienced during your visit. We aim to provide every customer with a smooth and satisfactory experience, and it’s clear we did not achieve that in your case. Please accept my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or DrivenToHelp@Napleton.com. Thank you for bringing this to our attention. Your feedback is not only crucial but also instrumental in helping us improve. We are fully committed to making this right and ensuring a better experience for you in the future. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

December 16, 2024

Dealership Rating
Employee Rating

A very pleasant experience. Not only was I surprised by a very good deal I was introduced to the General manager Mike Wandry,and the Co owner of the dealership Joe Palmisano. Th More

by happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Lexus of Milwaukee responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We look forward to your next visit! Take care!

November 29, 2024

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Employee Rating

As I walked around the car lot I was approached by a salesman by the name of Shon. I asked him why he came outside because I wasn’t buying a car just browsing so not to waste his time with the sales pit More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Stover , Shon Nix

Dec 01, 2024

Lexus of Milwaukee responded

Hi, we appreciate you choosing Lexus of Milwaukee! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

November 18, 2024

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Employee Rating

Vladimir was a great sales person I would highly recommend him and the dealership for the great service I received. Ben in tech was great he thoroughly walked us through the entire vehicle. Also Nic More

by Mike J
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 21, 2024

Lexus of Milwaukee responded

Hello Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 01, 2024

Dealership Rating
Employee Rating

Nick is one of the most dedicated car sale man you could get in milwaukee More

by quangphan0211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Pfeffer, Nick Stover

Nov 02, 2024

Lexus of Milwaukee responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Dealership Rating
Employee Rating

The dealership staff was professional, helpful and accommodating. The salesperson Vlad, helped me feel at ease throughout the car purchase process with his laidback disposition and knowledge. I’ll be More

by RJK
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Babakhanov, Alex Bolotin , Rick Parnes

Oct 27, 2024

Lexus of Milwaukee responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Milwaukee so helpful in the purchase of your new vehicle. We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Dealership Rating
Employee Rating

Very cooperative and cared about costumers satisfaction for the whole experience offered snack and water multiple times More

by austinmagerowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everett Vallier

Oct 20, 2024

Lexus of Milwaukee responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Dealership Rating
Employee Rating

Ben is my go to guy when i am ready for another Lexus. This is my 2nd purchase in 2 years and it's always top notch service and communication. Couldn't be happier with overall experience by working with B More

by djfuzzion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz, Hunter Arms, Alex Bolotin , Rick Parnes

Oct 18, 2024

Lexus of Milwaukee responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again!

September 27, 2024

Dealership Rating
Employee Rating

My experience at Lexus of Milwaukee has been very delightful and easy. I felt no pressure at all from my sales person, Ben. He was easygoing and informative and kind! After the purchase of my car, I More

by ddevine27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Rick Parnes

Oct 02, 2024

Lexus of Milwaukee responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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