Ket Demoranville
Ket Demoranville at Clay Cooley Mitsubishi

Ket Demoranville

Service Director

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

4.8
53 Reviews
4.8

53 Reviews

Write a Review

Dealership Experience

4 yrs, 1 mo

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

53 Reviews of Ket Demoranville

August 05, 2025

Dealership Rating
Employee Rating

Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

July 28, 2025

Dealership Rating
Employee Rating

I was very happy about the car service I received. The staff was very friendly and helpful. More

by mydeshone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Thank you, fortaking the time to write our service team a 5-star review, we appreciate your business and look forward to your next visit...

July 28, 2025

Dealership Rating
Employee Rating

My go to for my Outlander. Usually the service team is good. However after I purchased my car in November last year, I sent two additional people who purchased cars and I recei More

by Mary C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Hello Mary, we appreciate the information you provided and will forward this to the sales managers...

July 27, 2025

Dealership Rating
Employee Rating

Service writer was very good and knowledgeable pleasant and easy to deal with technician found an oil leak and fixed it More

by Al alturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Perez

Jul 28, 2025

Clay Cooley Mitsubishi responded

Thank you Al, for letting our service team to repair your oil leak, we appreciate the 5-star review and look forward to your next visit...

July 21, 2025

Dealership Rating
Employee Rating

You take care of your problems and and keep your car running good. To da More

by gyancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Clay Cooley Mitsubishi responded

Thank you GYancy, for taking the time to write a 5-star review for our service team, we look forward to your next service visit...

July 19, 2025

Dealership Rating
Employee Rating

Very informative and friendly. Came in for a recall and left with a full report for my outlander and I know exactly what and when things need to get addressed. More

by moreno.edgar78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler

Jul 22, 2025

Clay Cooley Mitsubishi responded

Hello Edgar, we appreciate the 5-star review, we're glad to hear that our service team was able to provide with a friendly and informative visit and a vehicle report for your next service visit, we truly appreciate your business...

July 18, 2025

Dealership Rating
Employee Rating

Customer service members very friendly and helpful. Service didn’t take long and received a free car wash👍🏾 More

by Jate_snake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler

Jul 20, 2025

Clay Cooley Mitsubishi responded

Hello Jate, thank you for writing our service team a 5-star review, we're glad to hear that your service visit didn't take long and look forward to your next visit...

July 16, 2025

Dealership Rating
Employee Rating

The service for this dealership was very good but the waiting area not so much very hot air condition not working very well needs to be upgrade the waiting area More

by djm2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Clay Cooley Mitsubishi responded

Thank you DJM, for your feedback and truly appreciate your honesty as we continue to improve in areas that need the most attention in our service department...

June 29, 2025

Dealership Rating
Employee Rating

I have been going to this location for years, and Adam has a consistent record of outstanding customer service. He is always personable and explains the issues clearly. What some would consider the "extr More

by TREMAYNE.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Javier Perez

Jul 01, 2025

Clay Cooley Mitsubishi responded

Hello Tremayne, thank you for the great review about Adam and our service team, we're always glad to hear that our customers are treated with outstanding customer service, we look forward to your next service visit...

June 28, 2025

Dealership Rating
Employee Rating

Adam is always great customer service he explains everything to me . He lets me know what is next. And what may happen if i ignore it. More

by mtz310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write Adam and our service team a 5-star review, we truly appreciate your patronage and look forward to your next visit...

1
...

Dealership Inventory (218 Vehicles)

used 2024 Volvo S60 car
2024 Volvo S60
used
Blue exterior
FWD
used 2022 Chevrolet Bolt EV car
2022 Chevrolet Bolt EV
used
Cherry Red Tintcoat exterior
Automatic
Front-wheel Drive
used 2024 Honda Accord car, priced at $23,991
2024 Honda Accord
used
Silver exterior
CVT
Front-wheel Drive
used 2023 Kia K5 car, priced at $21,991
2023 Kia K5
used
Passion Red exterior
Automatic
Front-wheel Drive
used 2023 Chevrolet TrailBlazer car, priced at $22,991
2023 Chevrolet TrailBlazer
used
Summit White exterior
CVT
Front-wheel Drive
used 2023 Ford Explorer car, priced at $28,991
2023 Ford Explorer
used
Silver Metallic exterior
Automatic
Rear-wheel Drive