Kerry Jones
Kerry Jones at BMW of Silver Spring
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Kerry Jones

Mobility Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Kerry Jones

September 20, 2023

Dealership Rating
Employee Rating

I bought my BMW 8 years ago. I still remember the service we received from the sales person. He took his time to help us find the perfect car for my family. I do not only enjoy m More

by Lulu Haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Rodgers, Alex Leh

Sep 24, 2023

BMW of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!

June 16, 2023

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Employee Rating

The process from start to finish was excellent. Deserea is the best CA I've dealt with over the past 20 years! Her service was exceptional and she addressed all of my needs during the process. C More

by Mike W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2023

BMW of Silver Spring responded

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Jun 27, 2023

Mike W responded

BMW of Silver Spring made the car buying process an enjoyable experience. Highly recommend them and Desirea Jackson-CA.

April 06, 2023

Dealership Rating
Employee Rating

Joe is a great human and he makes your service department look really really good! More

by steph_waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss, Rachel Rhea

Apr 08, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2023

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Employee Rating

Bought my 5th car from here, always receive excellent service from Joanna, David, and Gen! More

by Jigishahanel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Strassman, Rachel Rhea , Gen Awanohara, Joanna McCarthy

Jan 10, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

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Eric Lovo and the entire BMW of Silver Spring team always provide top tier service! More

by CCHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss, Eric Lovo, Iso Ebong, Carroll Chester , Chris Allen, Andre Arias, Aaron DeVane, Joanna McCarthy

Jan 02, 2023

BMW of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2022

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Employee Rating

It was my first time purchasing at BMW Silver Spring and so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other deal More

by Sanaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Askew, Brandi Rodgers, JC Thomas, Delfin Green , Gen Awanohara, Joanna McCarthy

February 15, 2022

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Employee Rating

This dealership is way above the few I have visited and shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service tec More

by Lisalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss, Rachel Rhea

Feb 17, 2022

BMW of Silver Spring responded

Hi Lisalisa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2021

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Employee Rating

Delfin was great! When I first arrived at the dealership you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin More

by dcraig414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

BMW of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Delfin here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2021

Dealership Rating
Employee Rating

Everyone at bmw of silver spring is great!Especially Everyone at bmw of silver spring is great! Especially Rachel Rhea! Richard Kreh Victor Kao Kudos to all team members at BMW of Silver Spring, than More

by Nan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kan Zhou, Rachel Rhea, Horacio Palacios , Joanna McCarthy

Jun 12, 2021

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

January 24, 2020

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Employee Rating

Best BMW Center that i have ever worked with. They are focused on quality service, and care for your car like it is their own. More

by nikhilthakur001
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Horacio Palacios, Joseph Herche , Andy Alexis, John Bertrand, Allen Kim, Enzo Laderia, Joanna McCarthy, Erik Rowland

Jan 27, 2020

BMW of Silver Spring responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

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