Dealership Experience
9 mos
Industry Experience
4 yrs, 8 mos
22 Reviews
Write a Review22 Reviews of Kenzie Hodges
November 27, 2024
I went down to Missouri to visit family. On Saturday my Terrain started acting up and the check engine light came on. First thing Monday morning, three days before Thanksgiving, I took my ca On Saturday my Terrain started acting up and the check engine light came on. First thing Monday morning, three days before Thanksgiving, I took my car in. They were inundated with out-of-town hunters and their normal flow of customers, so Monday wasn’t looking good. I told Kenzie I had to get back home to my kids and work ASAP. Monday evening, Kenzie called with a diagnosis, $1400 intercooler, and sadly my warranty wasn’t going to cover it. The part was ordered and should arrive Tuesday morning. Tuesday comes, but the part does not. Kenzie arranged a courtesy driver to go over an hour away to pick one up. At 3pm I was dropped off at KMC, by 4:45 my car was back on the road. When I went to pay, Kenzie informed me that she made some calls and the part WAS covered. My bill went down to less than $300 for a hose. To say I was overjoyed is an understatement. Kenzie, and the staff in the service department went above and beyond to get me back home, then checked to make sure I made it there first thing in the morning! Service like this is no longer seen, these guys and girls are the gold standard! More
July 28, 2024
Remy, Kaden, and Brandon were fantastic and made the process of trading in our truck and picking out our new 4Runner so easy! We love coming to this dealership! process of trading in our truck and picking out our new 4Runner so easy! We love coming to this dealership! More
Other Employees Tagged: Nick Harrell, Kaden Anderson, Brandon Paxton, Remy Ndiang
July 16, 2024
I had the best experience at the dealership… Jim was very helpful an a professional at his job…. I love to shop local an he made the experience happen helpful an a professional at his job…. I love to shop local an he made the experience happen More
Other Employees Tagged: Jim Brown, Brandon Paxton
May 14, 2024
Kenzie greets us so warmly and by name. She is so efficient, yet very personable. Her personalized attention and accurate knowledge of each service visit makes vehicle repairs a breeze. She is so efficient, yet very personable. Her personalized attention and accurate knowledge of each service visit makes vehicle repairs a breeze. Even via phone, once she knows our name she immediately can give updates on the repair status or outcome. Kenzie is a keeper and an asset to the business. More
April 27, 2024
Remy was very helpful & Knowledgeable about the cars …. I truly enjoyed talking to him… I will recommend him to my friends!!! I truly enjoyed talking to him… I will recommend him to my friends!!! More
Other Employees Tagged: Tyson Yos, Caleb Wright, Jessica Huff, Remy Ndiang
October 26, 2022
Always great service with friendly, helpful people. Second vehicle we've bought in the last year. Second vehicle we've bought in the last year. More
Other Employees Tagged: Jim Brown, Tyson Yos, Ryan Fehr
August 31, 2022
Very friendly people. Had a very good and surprising experience. Very helpful understanding my needs and wants. I am happy with my decision.. Thank you KMC. Had a very good and surprising experience. Very helpful understanding my needs and wants. I am happy with my decision.. Thank you KMC. More
Other Employees Tagged: Jim Brown, Tyson Yos
June 29, 2022
Process was easy, staff friendly and helpful. Car is very nice and a good ride. Car is very nice and a good ride. More
Other Employees Tagged: Jim Brown, Tyson Yos, Brandon Paxton