Kenny Kent

There were a lot of hiccups in the purchasing process. My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of jo My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of job. Fortunately, with enough persistence I was able to get my car up to the standard that it should have been when I went to drive it off the lot. Unfortunately, that took 3 visits to the dealership and 2 different loaner cars over the time span of a week. I also spent 8 hours in the waiting room for a service that was quoted at 2 hours (which should have been fixed before the sale). The salesman was not truthful about numerous things, which was the biggest pain point for this purchase. Fortunately, management did all they could to make things ok. More

by Chckenwing Verified Customer Verified Customer

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My finance guy was the bomb! !!! However, Hunter nor Rodger were even willing to give me free oil changes nor tire rotation and I just bought a new shortage. My first Tim at Jim b !!! However, Hunter nor Rodger were even willing to give me free oil changes nor tire rotation and I just bought a new shortage. My first Tim at Jim butler Kia was really good. This time ehhh. More

by Tonycannoli Verified Customer Verified Customer

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Very easy and hassle free experience. Enjoyed very much working with Rodger (sales) and Scott (finance). Scott got us a great rate for financing and was very helpful. Rodger knew his p Enjoyed very much working with Rodger (sales) and Scott (finance). Scott got us a great rate for financing and was very helpful. Rodger knew his product and was very informative, this being our first Hybrid purchase! Love,Love our new Kia Sportage Hybrid! More

by dmake520 Verified Customer Verified Customer

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Outstanding customer service. They were very polite and helpful. Thank you so much for have a staffs They were very polite and helpful. Thank you so much for have a staffs More

by MTK1CHEF Verified Customer Verified Customer

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Everything was great and went very well. Will definitely continue shopping at this location in the future. Will definitely continue shopping at this location in the future. More

by restricted_delivery Verified Customer Verified Customer

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I am always very pleased with the service that I get at Jim Butler Kia Jim Butler Kia More

by clb59 Verified Customer Verified Customer

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Our biggest issue was the lack of communication on the fact that our vehicle was sent to the outlet store for repairs. We were under the impression Jimmy Butler was going to repair it at their store. Othe fact that our vehicle was sent to the outlet store for repairs. We were under the impression Jimmy Butler was going to repair it at their store. Otherwise the process was great with the sales rep and our financial officer. More

by beckyschultz86 Verified Customer Verified Customer

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Thank you. Great experience at the dealership. I was in and out thanks to Mayssom Great experience at the dealership. I was in and out thanks to Mayssom More

by whlocke3 Verified Customer Verified Customer

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Great service! Great Team. They had a answer for every problem I encountered! They made the entire process a great expereince. Great Team. They had a answer for every problem I encountered! They made the entire process a great expereince. More

by joeypintozzi Verified Customer Verified Customer

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Everyone in the service department was very professional, knowledgeable and courteous. Jonathan made sure I knew what was happening throughout the process. The waiting area was clean and pleasant. knowledgeable and courteous. Jonathan made sure I knew what was happening throughout the process. The waiting area was clean and pleasant. More

by penny Verified Customer Verified Customer

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