![Kenneth Simms at Crown Buick GMC](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
20 Reviews
Write a Review20 Reviews of Kenneth Simms
February 01, 2025
Kenneth and Donald were great , best experience i have ever had . They spent so much time explaining everything to us . I am thoroughly satisfied and would go back . ever had . They spent so much time explaining everything to us . I am thoroughly satisfied and would go back . More
Other Employees Tagged: Jose Moradel, Don "Duck" Hartman
January 10, 2025
I was sold a bad truck that was supposed to be GMC certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them to look at your vehicle. I was expected to be without a vehicle for at least 2 weeks just so they can look at and determine the problem. This is not including the time it would’ve took to repair the vehicle. Every time I brought my truck in with a problem they told me the system wasn’t picking up a code. The code magically came up when my warranty was expired. I had the worst experience ever. I bought my truck in to get the tire sensors repaired they went out again and still have not been repaired by GMC. I contacted the managers countless of times I received one call back with an awful attitude and him shouting on the other side of the phone. The only employee that helped me as best she could was ms. Danette in the service department. I bought the truck trusting Mr. Kenny’s word. I shouldn’t have. The truck was sold to me with a cigarette burn on the seat and a crack in the windshield. He didn’t even contact me to tell me my license plate was in, told me he had a bad number then proceeded to call my good number out to me. I was told I can bring it back to get it repaired. That was an awful experience. I was offered a trade in for something smaller than what I have. My experience overall was terrible. More
Other Employees Tagged: Joe Agate, Danette Pizzolato
January 05, 2025
Employees were attentive to my needs and tried their best to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. More
Other Employees Tagged: Jose Moradel
January 04, 2025
Excellent service from start to finish, from the salesperson to the financing process. We were treated exceptionally well, and I highly recommend this place to anyone looking to buy a new car in the salesperson to the financing process. We were treated exceptionally well, and I highly recommend this place to anyone looking to buy a new car in the future. It’s a fantastic place where you truly feel at home. More
Other Employees Tagged: Kalob Guillot
January 03, 2025
James has always been an attentive salesman to me and my family. We will be customers for life! family. We will be customers for life! More
Other Employees Tagged: Jose Moradel, Joe Murray, James Kennedy, Danette Pizzolato
December 13, 2024
Mr. Simms was / is very impressive persona, patience and knowledge throughout the process made my experience feel natural and uncomplicated. I appreciate his time and dedication. knowledge throughout the process made my experience feel natural and uncomplicated. I appreciate his time and dedication. More
Other Employees Tagged: Jose Moradel
December 04, 2024
Dealership is not really friendly but Kenneth Simms is a great salemans I would recommend him to everyone he really helped me and took his time with me such a great guy they need more workers like him great salemans I would recommend him to everyone he really helped me and took his time with me such a great guy they need more workers like him More
Other Employees Tagged: Jose Moradel
November 04, 2024
He was courteous and professional dealing with us. He was also great at showing us all the options in our car and how to use them. He was also great at showing us all the options in our car and how to use them. More
Other Employees Tagged: Jose Moradel
October 25, 2024
They were very nice people and made the process easy and it was a pleasure to work with them. it was a pleasure to work with them. More
Other Employees Tagged: Alexis Diaz