Kenneth Pickett
Kenneth Pickett at Granger Chevrolet
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Kenneth Pickett

Service Writer

Granger Chevrolet

2611 MacArthur Dr
Orange, TX 77630

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of Kenneth Pickett

November 16, 2024

Dealership Rating
Employee Rating

Counterman would tell you that he would do something and didn't every time. Over priced on parts and labor. Would NOT Recommend to anyone. 2 1/2 weeks to get vehicle fixed. More

by Stakesl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 09, 2024

Dealership Rating
Employee Rating

I was very pleased with my service people at Granger and will be using them again. More

by CHADMLAPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Granger Chevrolet responded

Thank you for servicing with us. Have a great weekend!

Nov 11, 2024

Granger Chevrolet responded

Thank you for the kind remark and we hope you had a great weekend!

November 08, 2024

Dealership Rating
Employee Rating

The young man Kenneth Pickett in your Service Department and the Big Man who I think might be the department manager are the two best employees at Granger Chevrolet. It would really enhance your dealership More

by CTHURMAN675
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 30, 2024

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Keeping customer's happy is 100% priority, pleased on all levels with up to date information. More

by COWBOYHARLEY38
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sami Williams

October 29, 2024

Dealership Rating
Employee Rating

Love the service. They kept in touch and worked hard to get a deal for me. More

by tinadubroc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 28, 2024

Dealership Rating
Employee Rating

Everyone is eager to help. I had maintenance done on my car and got a trade in quote all in about 90 minutes. Great people. Thanks to Kenny and Josh, and all the folks in the s More

by Jesse.r.huber
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Menough

October 24, 2024

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Employee Rating

Smoothest process a man could ask for, and made a darn good deal while doing it! More

by kennethpickett3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Stiles, Sami Williams , Ethan Cole

October 23, 2024

Dealership Rating
Employee Rating

Service department personnel (advisor, technician/s, cashier) were friendly, courteous, professional, and PERSISTENT! Did not give up on a difficult troubleshooting/repair issue. Stuck with it til More

by PCORNELL333
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technicians and service department cashier.

October 22, 2024

Dealership Rating
Employee Rating

Customer service was TOP NOTCH! Thanh worked so well with us getting us to our price point and making this a very easy purchase! Team Granger treats their customers so nice! Loved t More

by Diana_crutchfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thanh Vo, Matt Chandler

October 11, 2024

Dealership Rating
Employee Rating

Granger is the best dealership we have ever been to. This time was to get repairs on our truck and everything was perfect. Kenny in the service department was so nice, friendly, professional, and expl More

by StephaniePurdon
Service Price Transparency
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Recommend Dealer
Yes
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