Kenneth McDow III 

If I could give them zero I would. I have called service asked for Larry twice now, in the span of a month. No call back nothing. Also, called and asked for Kenny. Supposedly he is the I have called service asked for Larry twice now, in the span of a month. No call back nothing. Also, called and asked for Kenny. Supposedly he is the service manager. What the deal is, my wife owns a 2018 Ford explorer, we had a misfire and we brought it in. No big deal, a change the spark plugs etc ring us up for 1k and we are out the door in a week. Well my wife went on travel, came back and stated the AC is not working. Well the only people under the hood was these guys. So, I start my calls. We are at over one month, and oh by the way the original problem is back. The car misfired and decelerated on the highway. Would love for a call back but I am not holding my breath. Next stop is Ford dealership in Mandeville for service. Do we not do callbacks anymore??? More

Report | Print

Purchased a used 2018 raptor for over $50,000, less than a year later and less than 20k mi driving, check engine light on and cam phaser replacement along with radiator hose leak needed- $3,500 repair with a year later and less than 20k mi driving, check engine light on and cam phaser replacement along with radiator hose leak needed- $3,500 repair with 100k tune up, plus over $600 car rental for 10 day rental. Not pleased with service area, length of repair, AND paying for repair after less than a year. Difficulty with contacting service department and getting return calls after numerous messages left. More

Report | Print

They was so nice to me and my husband they took good care of us thank y’all of us thank y’all More

by LISAALEXANDER41 Verified Customer Verified Customer

Report | Print

They were great! I’ve been very pleased with everything they have done for me. I don’t want anyone touching my vehicle but them. I’ve been very pleased with everything they have done for me. I don’t want anyone touching my vehicle but them. More

by softlykissed Verified Customer Verified Customer

Report | Print

Found problem and handle properly. Friendly service writer,Mr. Kenny. Provided a shuttle back and from house. Clean waiting area. Friendly service writer,Mr. Kenny. Provided a shuttle back and from house. Clean waiting area. More

by BUTCHWTHAYER Verified Customer Verified Customer

Report | Print

The service department at Supreme Ford always does an excellent job. I am always completely satisfied. excellent job. I am always completely satisfied. More

by fchrismerritt Verified Customer Verified Customer

Report | Print

The service is professional and they inform you of costs and time to complete your work. Friendly and always feel comfortable and confident with Supreme Ford ! and time to complete your work. Friendly and always feel comfortable and confident with Supreme Ford ! More

by sanste4632 Verified Customer Verified Customer

Report | Print

Always great customer service Greeted with a smile Very professional All services done as expected Very professional All services done as expected More

by MARIEKEYS56 Verified Customer Verified Customer

Report | Print

Kenny McDow (both) were excellent! They were able to diagnose the problem and I was back in my car the same day. They were able to diagnose the problem and I was back in my car the same day. More

by tbrown59 Verified Customer Verified Customer

Report | Print

Great service, especially the repair and service department. Good Job. The pickup and delivery is an outstanding service. department. Good Job. The pickup and delivery is an outstanding service. More

by jubegno Verified Customer Verified Customer

Report | Print