Dealership Experience
21 yrs, 6 mos
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Kenneth Hughes
January 16, 2023
I had a great experience at this dealership after looking everywhere for my perfect first luxury car. I worked with Kenneth and he was very helpful in determining what car would be best for my current job si everywhere for my perfect first luxury car. I worked with Kenneth and he was very helpful in determining what car would be best for my current job since I do a lot of in-state traveling. I would recommend this dealership to anyone looking into a Mercedes. More
January 06, 2023
The sales team was very professional and attentive to my needs in a car my salesman was so helpful and worked hard to meet all of my preferences. They offered me a fair price for my trade-in and it was a mu needs in a car my salesman was so helpful and worked hard to meet all of my preferences. They offered me a fair price for my trade-in and it was a much better experience than the dealership I previously went to. More
Other Employees Tagged: Tom Berry
February 19, 2021
Very pleased and satisfied Doc, having purchased/leased here over the past 10+ years, Kenneth Hughes and team do an exceptional job everytime, highly recommend! here over the past 10+ years, Kenneth Hughes and team do an exceptional job everytime, highly recommend! More
Other Employees Tagged: Steve Ho
June 08, 2020
Had such a great experience with Kenneth! I can’t recommend him enough! We originally looked into shopping at Clear Lake and after a poor experience, we decided to go out to MB of Sugarland. We walke recommend him enough! We originally looked into shopping at Clear Lake and after a poor experience, we decided to go out to MB of Sugarland. We walked in with no appointment and ended up purchasing a GLC that day. Kenneth was so helpful and patient during the entire process. He’s so friendly and was excited about the process and was never once pushy. I was nervous for my first buying experience but thanks to Kenneth, it was such a breeze. Highly recommend! More
October 04, 2018
Easy and Professional I dread car shopping; but, Kenneth Hughes at MB Sugarland made my buying process stress free and easy. After months of shopping, I knew what make and I dread car shopping; but, Kenneth Hughes at MB Sugarland made my buying process stress free and easy. After months of shopping, I knew what make and model car I wanted and could have purchased at other dealerships in the area; but, decided on MB Sugarland due to Kenneth’s professionalism and knowledge. He guided me through every step, was responsive to every question, and got me the car I love within my budget. Thank you for an enjoyable process. More
June 15, 2018
Very Disappointing!!! We were looking to buy our first Mercedes. We were searching for a GLS450. We had been to a couple of dealerships in the Houston area and were disappo We were looking to buy our first Mercedes. We were searching for a GLS450. We had been to a couple of dealerships in the Houston area and were disappointed in the lack of interest and willingness of the salespeople there. So, we called the Sugarland location. We talked over the phone and Kenneth Hughes found just what we wanted!!! Wow! It was in Georgia but that was ok. We drove over an hour to the dealer to discuss the price and was impressed and pleased so we moved forward had put money down and signed all the papers. The SUV should arrive within 5-7 days, again that we ok. The next day we got a call from the salesman that the vehicle wasn’t available asters all!!!!!???? It was a demo. We had also been talking to a salesman in Fort Worth who saw this vehicle listed but it said, “do not call” so he figured it wasn’t available to tell us about it. Wow!!!!!!! This was a foolish mistake!!!! They should have called the dealer who had the SUV in Georgia to confirm it was there and available!!!! We will NEVER go back! We also had to finally call the finance dept to ask about getting our check back because Kenneth didn’t reply to my husbands email. More
May 20, 2015
2015 C63S Purchase This is our 6th MB purchase from MB of SugarLand. We come back for: 1. Up to date relevant inventory, 2. Quality/Clean show-room, 3. Helpful and This is our 6th MB purchase from MB of SugarLand. We come back for: 1. Up to date relevant inventory, 2. Quality/Clean show-room, 3. Helpful and (not pushy) sales folks, 4. Efficient processing whether in sales or service or parts, you don't have to sit in a cattle call to conduct your business. Also worth mentioning, and most important..... no funny car sales games... no gimmicks, tricks, dissappearing ink. I trust my MB of SL reps. Cheers, JS More
Other Employees Tagged: Frank Kelske
January 19, 2015
Exceptional Car-Buying Experience! We have purchased from other Mercedes-Benz dealerships in the past and all I can say is Kenneth Hughes (Executive Sales) made the difference in this p We have purchased from other Mercedes-Benz dealerships in the past and all I can say is Kenneth Hughes (Executive Sales) made the difference in this purchase. We were referred to Kenneth by a friend. It is quite evident why he is well-recommended. He provided us a fantastic and memorable experience. Kenneth is very kind, professional and not pushy at all. He has a special way of connecting with his clients. Kenneth spent a lot of time with us answering our questions and never rushed us at all. We purchased a beautiful SL550. Kenneth was extremely helpful and knowledgeable about Mercedes and specifically the car we purchased. We will never shop anywhere else for a Mercedes. If you are in the market for a Mercedes, I highly recommend you contact Kenneth Hughes at Mercedes-Benz of Sugar Land. Kenneth will far exceed your car-buying expectations. More
January 19, 2015
Best car buying experience I have ever had! I recently bought my first Mercedes and was extremely impressed by the entire sales process. I worked with Kenneth Hughes who was very knowledgable o I recently bought my first Mercedes and was extremely impressed by the entire sales process. I worked with Kenneth Hughes who was very knowledgable of the car I was looking at and fully explained the leasing process. The entire process of buying the car took 2 hours, which is far less than any other time that I have bought a car. I would highly recommended Kenneth Hughes and Mercedes Benz of Sugar Land to my friends and family. More
January 19, 2015
Exceptional Experience w/ MBSugarland When you walk in the Mercedes-SL dealership the detail of up keep and welcoming smiles are considered top notch in service at this place. I was greete When you walk in the Mercedes-SL dealership the detail of up keep and welcoming smiles are considered top notch in service at this place. I was greeted by Kenneth Hughes and he helped me go through my options and details. At every question that I had he never went looking for someone else for an answer since knew his cars inside out. I was never pushed or pressured in buying a car which puts you into ease since I wanted thorough answers with my type A personality. My Mercedes buying experience was by far the best since I have owned BMWs and Lexus. I am a forever Mercedes buying because the detail and effort Mercedes-Sugar Land puts behind their employees. They over-exceeded my expectations. Steve Ho helped me with the initial setup of the technology of my car and I cannot be any happier in what he has provided. He was very knowledgeable and went through teaching MB technology to me until I understood. There is new technology in MB that stands in its own class in which I was very impressed with Steve in taking time and being so patience going through the car with me. MB- Sugar Land will definitely have me as a customer again! More
Other Employees Tagged: Steve Ho