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Kenneth Crana Jr.

Overview Reviews (58) Inventory (226)

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Kenneth Crana Jr.

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Kenneth Crana Jr.

Service Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8

58 Reviews

Overview Reviews (58) Inventory (226)

4.8

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Kenneth Crana Jr.

January 24, 2025

Dealership Rating

Employee Rating

I was a walk in. They got me in and out in about an hour. Great customer service! They got me in and out in about an hour. Great customer service! More

by hgillung

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan

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Jan 26, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2025

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Employee Rating

Dealer is close to my home. Service appointments are always on days i need. Sevice dept has greatly improved. Service appointments are always on days i need. Sevice dept has greatly improved. More

by danno604

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael, Mitch Canby, Susan Roush, Ashley O'Ryan , Morgan lingle, brian sachs

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Jan 20, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2025

Dealership Rating

Employee Rating

Friendly, always there to answer your questions, always seem to know exactly what the problem is. seem to know exactly what the problem is. More

by Tbumbarger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan

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Jan 17, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 10, 2025

Dealership Rating

Employee Rating

Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

by hgillung

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan

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Jan 12, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

December 30, 2024

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Employee Rating

I was very pleased with service and I would recommend to others to take their car there others to take their car there More

by tcroyle439

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher

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Dec 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive, thank you so much for the recommendation. We look forward to seeing you again when it is time for your next service. Happy holiday's!

December 11, 2024

Dealership Rating

Employee Rating

Very pleasant staff does great work easy to talk to about the problem I have the problem I have More

by butchintrouble

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan

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Dec 11, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

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Employee Rating

Very professional and made the process very simple on my end!! This was my first time in an accident and they made it very comfortable on my end as well. end!! This was my first time in an accident and they made it very comfortable on my end as well. More

by Mfranks6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 22, 2024

Dealership Rating

Employee Rating

Glad I get to talking with a lot the employees and spritzer is taking good care of veterans spritzer is taking good care of veterans More

by THOMAS_BURNSIDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lily Henry, Morgan Lingle, Gary Gallaher, Robin Curry, Susan Roush, Ashley O'Ryan

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Nov 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thomas, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2024

Dealership Rating

Employee Rating

Fantastic service department, always very well taken care of during each visit. Have yet to have a bad experience there. of during each visit. Have yet to have a bad experience there. More

by Greendonner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Susan Roush, Ashley O'Ryan

Report | Print

Nov 17, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

November 11, 2024

Dealership Rating

Employee Rating

Professional and knowledgeable service. Courteous staff. Accommodating valet service to pick up and return car. Courteous staff. Accommodating valet service to pick up and return car. More

by mj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley O'Ryan

Report | Print

Nov 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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