Kenneth Crana Jr.
Kenneth Crana Jr. at Spitzer Ford Dubois, LLC
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Kenneth Crana Jr.

Service Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Kenneth Crana Jr.

April 02, 2025

Dealership Rating
Employee Rating

Quick and easy. Great service. My car was picked up and returned quickly and efficiently. More

by anilluzzi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

Apr 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2025

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Everyone in service is awesome, and they always treat me well when my Jeep needs anything :) More

by gardenofivy31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan , Isaac Gallaher

Mar 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

March 15, 2025

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They always squeeze me in withing days of calling, and they do a good job! More

by teddy
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Susan Roush

Mar 17, 2025

Spitzer Ford Dubois, LLC responded

Teddy, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2025

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They had called and made the arrangements for the service work and scheduled it quickly. Work was completed fast and service was great More

by dandmhaag
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Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Mar 12, 2025

Spitzer Ford Dubois, LLC responded

We are very happy to hear Kenneth, Susan, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2025

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Got to the appointment early, Service dept said it would be an hour. They were done in 45 mins.. Nice. No drama, no excuses. More

by 30810x
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Mar 07, 2025

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

March 01, 2025

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Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start More

by jprasko
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush , Jonathan

Mar 03, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 24, 2025

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Employee Rating

Worked with me in a timely manner with GWC Warranty on trying to get the issues solved with getting my 2019 Ford F150 XLT fixed! Hopefully the services corrects itself moving forward. More

by greggresock1g
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan

Feb 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2025

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The people that work there, are very nice and kind, always answered all my questions. More

by Tbumbarger
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Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Spitzer Ford Dubois, LLC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

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Employee Rating

They did a great job of locating my vehicles problem and promptly solving the issue. Very friendly and courteous staff! More

by CGIG19
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 06, 2025

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Employee Rating

We purchased a vehicle & on the way home I hit a deer. They got us in for the repairs immediately after the accident. We had our car fixed and returned within two weeks. They made us their top priority. F More

by PRETTYCOOLNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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