Kenneth Crana Jr.

Absolutely outstanding service department. They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! More

by jayson_bish Verified Customer Verified Customer

Report | Print

Treated me great, got me in in a hurry took a look at the problem. We're all good moving forward. problem. We're all good moving forward. More

by Sam Strano Verified Customer Verified Customer

Report | Print

The service was easy to schedule online and pick up and delivery was super convenient. Great place to have your vehicle serviced. delivery was super convenient. Great place to have your vehicle serviced. More

by Mike Verified Customer Verified Customer

Report | Print

Isaac at the service department was fantastic. He listened to what I have to say. He didn’t talk to me like I was a dumb girl. He is a very good asset to your team. And of course, Mr. Ken is one o He listened to what I have to say. He didn’t talk to me like I was a dumb girl. He is a very good asset to your team. And of course, Mr. Ken is one of the best also. More

by bec1224 Verified Customer Verified Customer

Report | Print

Their service department is good and I come from over an hour away. I wish I had been told that the heavy truck service entrance is not open on Saturday like it used to be but my truck was done in good time hour away. I wish I had been told that the heavy truck service entrance is not open on Saturday like it used to be but my truck was done in good time. More

by sueboo66 Verified Customer Verified Customer

Report | Print

A safety issue that was acknowledged to be, a known safety issue, was delayed multiple times because parts weren’t ordered or ordered and ignored. Driver side door started sticking when trying to open safety issue, was delayed multiple times because parts weren’t ordered or ordered and ignored. Driver side door started sticking when trying to open then started not shutting( staying shut) when the door closed. Progressive the door would just open while moving. The door open alarm wouldn’t notify also. I had the truck in multiple times for both the sticking and latching issues. Multiple times I was told the latching system needed replaced. Multiple times I was told parts weren’t ordered and I would be contacted. Nope! Multiple times parts were NOT ordered and I was NEVER contacted. I initiated every encounter. Although the service department were extremely polite and apologetic this does not migrate the serious of this extremely dangerous safety issue. A door opening when the vehicle is in motion, with no alarm is something that warrants a major investigation into the safety of all vehicles of the model/year. More

by GARRYANDLORI Verified Customer Verified Customer

Report | Print

The service was quick. I did not have to wait long. they were understanding,kind I did not have to wait long. they were understanding,kind More

by Rush Verified Customer Verified Customer

Report | Print

I always save money by going to Spitzer Ford Dubois. They always have my best interest at heart. Thanks for taking care of me again. They always have my best interest at heart. Thanks for taking care of me again. More

by FRECHTOM Verified Customer Verified Customer

Report | Print

They towed my truck and gave me a loaner vehicle when I had truck trouble and I appreciate that thank you had truck trouble and I appreciate that thank you More

by buzzkill270 Verified Customer Verified Customer

Report | Print

Professionals- Friendly crew. Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! More

by JOJOGANOE Verified Customer Verified Customer

Report | Print